Top Events Customer Success & Experience Jobs in Chicago, IL

Manage and traffic online display, video, and audio advertising campaigns, ensuring best practices and executing campaigns across platforms while preparing reports and supporting local markets.

The Senior Account Manager builds relationships with senior clients, using a consultative sales process to deliver value and achieve growth. Responsibilities include account penetration strategies, forecasting, and maintaining client relationships to understand business needs.

The Manager of Customer Success leads a team of CSMs, driving customer growth and retention through strategy, coaching, and relationship management with high-profile clients.

The Customer Experience Specialist will manage customer journeys, focus on onboarding and retention, and enhance relationships to ensure long-term success in a high-growth InsurTech environment.

The Customer Success Manager will manage customer relationships, ensuring onboarding, retention, and identifying growth opportunities while enhancing customer satisfaction and driving revenue through upselling and cross-selling.

The role involves managing customer inquiries in English and French, monitoring live trips, coordinating logistics, and ensuring customer satisfaction.

As a Platform Specialist, you will manage ticketing support, implement new clients, and ensure smooth fan experiences during events.

The Technical Solutions Manager acts as a technical advisor, leading implementations, supporting live events, and translating client needs into actionable insights. Responsibilities include auditing setups, advocating for product improvements, and maintaining documentation for efficiency.

The Speaker Booking Assistant will research, contact, and secure bookings for speakers at events, manage progress, and maintain records.