Top Information Technology Customer Success & Experience Jobs in Chicago, IL

This internship requires assisting in optimizing the knowledge base, analyzing usage trends, and improving communication and compliance within the organization while utilizing tools like Google Analytics.

The Product Support Manager oversees a support team in the telecom industry, managing data order processing, ASR standards, and enhancing team performance through effective leadership and project management.

This internship involves assisting with project management, process improvement, data reporting and visualization, and creating training materials while developing skills in a supportive environment.

The Principal Platform Architect will lead the design and governance of scalable solutions on the ServiceNow platform, focusing on Financial Services, particularly Banking, guiding customers through digital transformation and architecture best practices.

The Technical Training Specialist delivers technical training classes, develops training content, and collaborates with consultants and managers to enhance customer product usage and satisfaction.

The Account Executive will manage client relationships, ensure satisfaction, oversee the renewal process, and drive growth strategies.

The VP of Value Assurance at Coupa leads customer success initiatives, manages complex escalations, and drives process improvement to enhance customer value and retention.

Oversee a team of collections representatives, managing performance, providing coaching, and improving customer experience while ensuring compliance with policies.

This role involves assisting customers with product selections, urgent delivery solutions, and building relationships while ensuring customer needs are met effectively.

The Home Health Account Executive will develop referrals, educate the medical community, and manage relationships to enhance market share and service awareness.

The Account Manager drives up-sells and cross-sells to behavioral health practices, managing client engagements, product training, and refining product from customer feedback.

The Strategic Account Manager will drive growth and retention with enterprise partners in light industrial sectors, leveraging relationship management, sales expansion, and strategic consulting to optimize workforce flexibility and achieve business goals.