Top Cybersecurity IT Support & Helpdesk Jobs in Chicago, IL

The Lead Technical Support Engineer monitors digital application performance, handles customer issues, and manages service levels, incident and change management, as well as problem resolution for dealer tools in eCommerce.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

The Incident Response Specialist supports and maintains pre-production and production environments, coordinates application testing, manages user permissions, and collaborates with IT teams to ensure system functionality and deployments.

Provide Tier 2 IT help desk support including hardware/software troubleshooting, network administration, and system maintenance in a law enforcement environment.

Assist in managing network infrastructure while providing desktop support in a Windows environment, implementing security policies, and monitoring logs for threats.

The PremierOne Records Application Specialist addresses customer needs for MSI applications, implements system provisioning, configures workflows, conducts training, tests, and troubleshoots systems, and documents technical issues for escalation.

The IT Operations Director leads Service Desk and Infrastructure teams, overseeing IT operations lifecycle, managing metrics, enforcing security, and enhancing service quality through automation and ITIL processes.