Top Design Jobs in Chicago, IL

Lead end-to-end product design for Coinbase One membership across mobile and web. Own member home, engagement and retention flows, campaign expressions, and gamification. Partner with PM, engineering, and creative to ship iteratively and maintain cohesive cross-platform experiences; contribute to design critiques and team culture.

Lead design strategy and execution for Coinbase Loyalty (Coinbase One, CB1 Card, Advocacy). Manage and develop a team of product designers, drive 0-to-1 membership and rewards experiences, set design quality standards, partner with senior product and engineering leaders, and represent design in executive reviews.

Lead UX research for Coinbase's Advanced Trade team, conducting mixed-methods studies with sophisticated traders. Synthesize qualitative and quantitative data to inform product roadmap, build scalable research programs, and guide stakeholders to translate insights into experiments and product decisions.

Lead end-to-end design for Coinbase's CX products (Help Center, Chatbot, Voicebot, in-app Concierge). Define AI-powered support UX, build reusable pattern libraries, drive MVPs and future-state concepts, partner with product/engineering/operations, translate Concierge revenue goals into experience, and generate insights from customers and agents to improve automation and satisfaction.

Lead a multidisciplinary product creative team to define and maintain Coinbase's in-app visual identity. Own creative direction for product launches, collaborate with Product, Engineering, and Marketing, evolve design language and systems, and hire and mentor visual, motion, and illustration designers to deliver cohesive, high-impact consumer product experiences.