The Senior Human Resources Coordinator serves as a primary contact for hotel team members, managers, and HR leadership. Responsibilities include managing onboarding and separations, maintaining HRIS and paper records, supporting compliance and customer service training, coordinating employee recognition and engagement events, creating communications materials, and escalating complex HR issues.

Manage hotel-wide HR operations for more than 650 team members, including training and development, leave administration, workplace investigations, HRIS management, employee engagement, labor relations, benefits, compliance, recruitment, performance management, and disciplinary processes. Supervise and mentor HR team members while partnering with hotel leadership to support a diverse, high-performing workforce.

Leads a recruiting operations team supporting candidate onboarding and analytics. Oversees service delivery, performance, compliance, workforce planning, reporting, dashboards, data governance, and process improvement. Partners with recruiting and HR stakeholders to translate data into actionable recommendations, improve operational efficiency, and enhance candidate and stakeholder experiences. Coaches team members and manages productivity, service levels, quality, and workload distribution.