Top Operations & Support Jobs in Chicago, IL

Produces and technically operates corporate, executive, hybrid, webinar, and livestreamed events. Responsibilities include event planning, rehearsals, show calling, AV and broadcast system operation, troubleshooting, production documentation, presenter coaching, vendor and crew coordination, live incident management, equipment maintenance, and post-event wrap-up. The role requires onsite support in Chicago, occasional travel, flexible scheduling, and expertise with Microsoft Teams, Zoom, vMix, broadcast systems, networking, audio, video, lighting, and streaming technologies.

Leads Morningstar’s global data acquisition and operations organization of approximately 700 employees. Oversees investment, reference, and market data collection, enrichment, quality, and delivery while modernizing platforms, workflows, and operating models. Drives automation, AI adoption, governance, regulatory compliance, performance improvement, and technology transformation. Partners with Product, Engineering, Research, Data Strategy, Risk, and Commercial leadership to execute the data acquisition roadmap and build scalable, efficient operations.

Leads Corporate Marketing’s operational infrastructure, including vendor and procurement management, budget administration, financial reporting, marketing technology operations, internal communications, and cross-functional initiatives. The role establishes scalable processes, improves operational efficiency, coordinates stakeholders across Finance, Legal, Procurement, Technology, and Marketing, and provides leadership with visibility into budgets, vendor investments, and organizational performance.

Provides global client support for market data products, resolving incoming queries, investigating and escalating issues, documenting activities in Salesforce, following up with clients, creating knowledge resources, and contributing to process improvements. Requires financial market data knowledge, Excel analysis skills, strong communication, problem-solving, organization, and a technical or finance-related bachelor’s degree. The role is hybrid, requiring four days per week in the Chicago office.

Ten-week summer interns address business problems through research, analysis, and creative thinking; collaborate on group case studies; present findings to senior leaders; and participate in company training. Interns may join Editorial, Market Intelligence, Product Management, Corporate Design, Manager Research, or AI Office teams. The role is based in Chicago five days per week.

Two-year rotational development program for recent college graduates featuring two one-year rotations across Morningstar business teams. Associates build expertise in financial data, products, and research; interact with clients and investors; participate in training and stretch projects; and develop analytical, communication, leadership, and adaptability skills.