Top Operations & Support Jobs in Chicago, IL

Lead the design and implementation of operational strategies for Airport Lounges, managing partners, standards, and guest experience while overseeing a significant budget and team.

The Business Manager will lead strategic initiatives, manage product development, oversee marketing efforts, and enhance credit performance while collaborating across various teams at Capital One.

The role involves analyzing ATM availability, improving operational efficiencies, collaborating with teams, and developing data-driven strategies to enhance services and customer experience.

The Lead Account Executive manages certification test design projects, collaborates with stakeholders, and ensures compliance with testing operations and documentation requirements.

This role involves managing process improvements and customer engagement strategies through Chat and IVR. The candidate will lead projects, collaborate with teams, and develop process documentation. Strong communication skills and team collaboration are essential.

The Sr. Process Manager will lead process management for personal loans, enhance customer experience, support various teams, and ensure adherence to processes. Responsibilities include developing strategies, maintaining documentation, and problem-solving in a dynamic environment.

The Associate will support video technology operations, manage incidents, maintain asset databases, and provide user support for Zoom and AV systems.

As Director of Risk Management, you'll lead governance initiatives and collaborate with teams to implement risk management practices for new products and services within Capital One's Global Payment Network.