Top Operations & Support Jobs in Chicago, IL

Manage complex long-term care professional liability claims from investigation through resolution. Responsibilities include advanced coverage analysis, liability and damages evaluation, reserving, litigation and defense counsel management, settlement negotiation, clinical expert coordination, regulatory collaboration, claims documentation, and reporting. The role requires maintaining adjuster licensing, managing high-exposure matters independently, and partnering with underwriting, reinsurance, subrogation, and senior leadership.

Manage complex medical professional liability claims from initial notice through resolution. Responsibilities include coverage analysis, liability and damages evaluation, reserving, litigation and defense counsel oversight, settlement negotiation, clinical expert coordination, regulatory compliance, and collaboration with underwriting and reinsurance teams. The role also involves reporting claim trends, maintaining documentation, supporting process improvements, and participating in mediations and arbitrations.

Handles specialty professional liability claims for miscellaneous medical facilities and long-term care throughout the claim lifecycle. Responsibilities include investigating coverage and liability, setting and reviewing reserves, preparing reports, managing litigation and counsel, monitoring mediations and arbitrations, negotiating settlements, identifying claim trends, and communicating with brokers, reinsurers, underwriters, and management. Requires substantial medical professional liability claims experience, knowledge of insurance regulations, and strong analytical, negotiation, and communication skills.

Provides administrative and technical support for surety underwriters, including bond issuance, agency changes, file maintenance, customer service, bond reconciliation, and processing problem resolution. May train departmental staff and organize workflow for self and others. Requires proficiency with surety software applications, strong communication, independence, organization, and customer service skills.

Handle auto insurance claims from initial report through resolution, guiding insureds and claimants after accidents. Communicate empathetically, investigate and process claims, solve problems, coordinate with stakeholders, and manage multiple systems in a high-volume environment. Paid training and licensing are provided, and prior claims experience is not required. The hybrid role requires at least two office days monthly, additional in-person training during the first six months, and residence within 50 miles of Naperville, Illinois.

Handle auto insurance claims from start to finish, guiding insureds and claimants through the claims process after accidents. Provide empathetic customer service, investigate and process claims, solve problems, manage multiple systems, and coordinate claim stakeholders. The role includes paid training and licensing, requires strong communication, organization, decision-making, typing, and multitasking skills, and follows a hybrid schedule with required in-office training.

Handle auto claims from initial report through resolution, guiding insureds and claimants after accidents. Provide empathetic customer service, investigate and process claims, make decisions, manage multiple systems, and coordinate claim stakeholders in a high-volume environment. The role includes paid training and licensing, hybrid work, and additional in-person training during the first six months.

Investigates and evaluates property damage claims onsite, prepares repair estimates, explains coverage, supports policyholders, coordinates vendors, manages claims from initial notice through closure, and handles field assignments within a local territory. The role requires customer service, negotiation, construction knowledge, workload management, licensing, and occasional catastrophe duty. Daily work involves traveling to insured homes, with limited overnight travel for training and meetings.