Top Operations & Support Jobs in Chicago, IL

Perform in-person property damage investigations, prepare repair estimates, manage moderate-to-complex homeowner claims from first notice to closure, coordinate vendors, explain coverage and assist policyholders with emergency repairs and additional living arrangements, and participate in occasional catastrophe duty and training.

Manage, investigate, and resolve attorney-represented auto and homeowner bodily-injury claims. Evaluate coverage, liability, and damages; coordinate with trial counsel; attend hearings and trials; ensure adequate reserves and financial controls; identify suspicious claims and subrogation opportunities; manage outside/in-house counsel billing; communicate with claimants, policyholders, and witnesses; maintain claim files and reporting.

Manage, investigate, and resolve attorney-represented auto and homeowner bodily injury claims. Evaluate coverage, liability, and damages; coordinate with counsel; prepare for trials/hearings; ensure reserves and secure financial processing; identify suspicious claims and subrogation opportunities; communicate with claimants and policyholders; maintain claim files and reports.

Manage moderately complex to complex commercial property/casualty claims: investigate, evaluate coverage and liability, set and adjust reserves, negotiate settlements, coordinate litigation, mentor team members, and support claims team management and quality review.

Manage, investigate, and resolve attorney‑represented auto and homeowner bodily injury claims. Evaluate coverage, liability, damages, and reserves; coordinate with counsel; prepare for trials/hearings; identify subrogation and suspicious claims; communicate with policyholders and claimants; maintain files, reports, and secure financial/claim information.

Manage a portfolio of complex environmental, pollution, toxic tort, and mass litigation claims. Perform coverage and liability analysis, set and manage reserves, direct litigation strategy, select and oversee defense counsel and experts, control legal budgets, negotiate settlements, and communicate trends to leadership and underwriting. Partner with brokers, reinsurers, policyholders, and internal stakeholders while supporting audit/compliance and maintaining required adjuster credentials.