Top Product Management Jobs in Chicago, IL

Leads product strategy and development for servicing agent experiences and insights. Reimagines customer and frontline tools through human-centered design, technology, business analysis, integrated problem-solving, and transformational leadership. Drives cross-functional alignment, innovative digital product solutions, execution excellence, and sustainable customer outcomes.

Owns product strategy and roadmap for an authorizations data platform supporting credit and debit card spend decisions. Partners with engineering, data science, designers, and stakeholders to define acceptance criteria, decompose epics into features and stories, prioritize MVPs, manage risk, and drive adoption of an end-to-end data technology stack. Uses data and hypothesis-driven analysis to deliver reliable, scalable products that improve authorization decisions, fraud reduction, customer spending, and customer experience.

Lead SCRA and specialty operations product domains, manage two product managers, and set a multi-year roadmap for AI-driven automation of back-office servicing. Own customer and agent experiences, partner with Risk, Legal, Compliance, Operations, and technology teams, and deliver compliant, scalable servicing capabilities across business lines.

Lead product management and quality governance for Capital One’s Global Payments Network. Drive scalable end-to-end testing frameworks, environment strategies, data governance, and reliable payment experiences across authorizations, settlement, disputes, digital, pricing, risk, and go-to-market. Partner with Product, Technology, Operations, and other cross-functional leaders to improve customer journeys, institutionalize quality processes, ensure compliance, and deliver strategic, user-centered payment solutions.

Lead product management for mission-critical Capital One customer service and card platforms. Develop scalable, data-driven, technology-enabled solutions across areas such as intelligent routing, recoveries, fraud decisioning, document management, agent servicing, and system observability. Translate customer and business needs into product strategy, prioritize opportunities, solve complex problems, manage risks, and align cross-functional teams to deliver resilient digital experiences.

Leads product strategy for Capital One’s Consumer and Developer Experience organization. Partners with senior leaders on strategic questions, owns priority initiatives such as AI transformation, conducts analytics and market assessments, sets long-term product innovation vision, and collaborates with engineering on prototypes. Builds stakeholder relationships, develops strategic capabilities and training, and promotes AI-enabled efficiency improvements. Requires strong strategy, quantitative analysis, product orientation, communication, judgment, and cross-functional leadership skills.

Leads strategic transformation of Capital One’s credit and financial risk management technology platforms. Oversees Product Managers and partners with Engineering and Design to deliver innovative, customer-centered, technology-driven solutions. Drives organizational alignment, business outcomes, risk mitigation, and transformation across the company’s lines of business.

Lead product strategy for Ability to Pay and Consumer Financials, defining vision for cash-flow underwriting. Integrate real-time transactional data, architect scalable credit decisioning solutions, drive cross-functional delivery, support Discover Financial Services workflows, and translate strategy into customer-facing digital products while mitigating product risks.

Own the card offer experience across digital and in-store channels. Define and prioritize product roadmaps, translate business epics into features and user stories, create acceptance criteria, conduct hypothesis-driven analysis, and lead experimentation and feature rollouts. Collaborate with technology, design, data science, marketing, business, and partner teams to deliver customer-focused products, manage risk, and improve offer relevance and conversion.

Lead product management for Global Payments Network, improving payment experiences across Authorizations, Settlement, Disputes, Backoffice, Pricing and Go-to-Market. Partner with cross-functional teams to identify improvements, use data and technology to drive scalable, reliable customer-facing payment solutions, and deliver business outcomes through customer-centered, technology-driven product leadership.