Top Program and Project Management Jobs in Chicago, IL

Lead a small team to identify and drive process and technology transformations across Card servicing. Develop strategic roadmaps, partner with analysts/product/tech teams, use data to improve agent tools, and implement scalable operational solutions focused on customer experience and operational excellence.

The Director of TPM leads large-scale technical programs, manages integration projects, grows the TPM discipline, and collaborates across teams to deliver products.

Ensure high-quality English→Spanish translation and QA for financial, legal, and marketing content. Apply CAT tools, MT and terminology management, enforce style guides, mitigate compliance risk, drive process improvements, manage stakeholder engagement, and deliver press-ready, culturally resonant materials.

The Card Vertical Risk Manager oversees risk assessments, reporting, governance processes, and collaborates with data analysts and internal clients to manage the card business risks effectively.

Manage SDLC governance, controls compliance, and process improvements. Develop and document processes, privacy/security controls, metrics, and risk management. Partner with Product, Technology, Cyber, and Risk teams to identify data risks, drive automation, and report process health to leadership.

Lead identification, remediation, and process improvements for customer payment complaints. Use data analysis and AI automation to detect systemic issues, manage remediation projects, liaise with stakeholders, log risks in GRC, and maintain process documentation to improve customer payment experiences.

Lead the development of international pricing strategy and manage complex projects. Collaborate with stakeholders to build capabilities for revenue growth and ensure operational excellence.

The Manager, Project Management will lead complex projects, drive strategy, manage teams, and ensure timely project execution while collaborating with key stakeholders.

Lead and deliver large-scale, high-throughput payments platforms by driving technical strategy, architectural alignment, execution, and TPM team development. Own complex dependencies, mitigate technical risks, and collaborate across product, engineering, design, and data science to improve scalability, resilience, and business outcomes.

Lead certification testing projects for Discover and Diners Club networks: define requirements, design/validate automated test scripts, maintain documentation and training, troubleshoot test environments, coordinate with product owners, SMEs, vendors, and account teams, and ensure project delivery within SLAs while supporting compliance and audit preparation.