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Top Remote Senior Level Customer Success Jobs in Chicago, IL
Edtech • Enterprise Web • Software
The Sr Customer Success Manager at BenchPrep will drive product adoption and build long-term customer relationships. Responsibilities include onboarding new customers, triaging issues, collaborating with internal teams, and supporting upsell opportunities. The role requires deep product knowledge and excellent customer service skills to enhance customer satisfaction and contribute to their success on the BenchPrep platform.
Top Skills:
APIsDataSsoWebhooks
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech
The Senior Medical Science Liaison will support commercial, research, and educational objectives at Tempus. Responsibilities include engaging with oncologists, managing research collaborations, assessing study proposals, and supporting the development of medical research strategies. This role also involves extensive communication with KOLs and various internal teams, as well as public speaking and medical writing.
Top Skills:
BiomarkersDiagnostic PlatformsGenomic TestingMolecular OncologyStatistical Methods
Marketing Tech • Social Media • Software • Analytics • Business Intelligence
As Vice President of Customer Success, you will lead a global team to drive customer retention, growth, and the overall success of our B2B SaaS platform. Responsibilities include fostering relationships with strategic customers, optimizing customer engagement, and measuring effectiveness of initiatives using data analysis.
Top Skills:
GainsightGongSalesforceTableau
Featured Jobs
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Google CS Specialist K12 at CDW will represent Google solutions in the education market, building relationships with K12 customers, and collaborating with account managers. Responsibilities include account growth strategy, generating leads, and liaising with both institutions and internal teams. The role requires sales experience and expertise in Google products, focusing on impactful customer engagements and revenue growth.
Top Skills:
Google Cloud PlatformGoogle Workspace
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
You will lead enhancements to the Icertis CLM platform, guide teams in implementing AI capabilities, mentor junior staff, and ensure compliance with regulatory standards while fostering collaboration. You'll drive continuous improvements in contract management and platform integration.
Digital Media • eCommerce • Professional Services • Software • Analytics • Consulting
The Senior Director, Client Service will manage key client relationships and drive business growth in the B2B sector. Responsibilities include overseeing a portfolio of accounts, developing strategic relationships, guiding cross-functional teams, and ensuring client satisfaction while promoting Bounteous' integrated solutions. This role requires travel up to 60% to meet clients and expand business relationships.
Fintech • Financial Services
The Sr. Director, Client Management oversees all client-related activities and leads a team to ensure customer satisfaction and retention. Responsibilities include developing growth strategies, executing financial plans, and managing cross-selling initiatives. This role requires building strong partnerships with clients and collaborating with various departments.
Top Skills:
Client ManagementConsumer Directed BenefitsFinancial StrategyExcelMicrosoft OutlookMicrosoft WordSalesforce CRMTeam Management
Big Data • Logistics • Software • Transportation
The Customer Success Manager will build relationships with clients, ensuring their success and satisfaction with FourKites' services. Responsibilities include managing customer accounts, facilitating goals, driving product adoption, and identifying upsell opportunities, while working cross-functionally within the organization.
Top Skills:
SaaS
Big Data • Healthtech • Software • Analytics • Pharmaceutical
The Customer Success Manager will support customers throughout their lifecycle, ensuring satisfaction and growth through strategic relationship management. Responsibilities include providing ongoing customer support, facilitating education and training, developing value plans, monitoring success through metrics, and collaborating with internal teams to optimize service delivery and drive retention.
Top Skills:
Google For Business ApplicationsMS OfficePower BISalesforceSQLTableau
Cloud • Fintech • Software
The VP of Customer Revenue Growth will lead strategies to drive revenue growth through product adoption, oversee the Growth team, implement upsell strategies, optimize customer journey, and collaborate across functions.
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