Teams at Accel Entertainment

Leads player loyalty and promotions strategy, including program design, acquisition, retention, segmentation, personalized offers, player events, and lifecycle communications. Owns campaign performance, budgets, reinvestment economics, dashboards, and promotional ROI. Develops the loyalty and promotions team, enables customer-facing teams, manages vendors, and partners cross-functionally to ensure regulatory, privacy, responsible-gaming, and operational compliance.

Provides comprehensive administrative support to senior executives, including calendar and travel management, meeting and event coordination, preparation of executive materials, confidential information handling, communications, action-item tracking, and follow-up. The role also supports budgets, invoices, purchase requests, special projects, and cross-functional initiatives while exercising discretion and managing competing priorities.

Manage end-to-end technology projects spanning business systems, data, AI, and custom applications. Responsibilities include project planning, budgeting, risk and issue management, stakeholder communication, vendor coordination, testing, change management, UAT, go-live readiness, post-launch support, documentation, and governance. The role partners with business and technical teams while maintaining project records in Jira and ensuring successful implementation of systems, data, and processes.