Teams at American Express

Manage the development and delivery of Debit merchant acquiring capabilities, ensuring alignment and effective implementation of product roadmaps across business and technology teams.

Design end-to-end B2B SaaS experiences for restaurants, venues, and internal operations. Lead discovery, prototyping, detailed interaction design, usability research, and iteration. Create artifacts (journeys, flows, wireframes, high-fidelity specs), prototype in Figma and AI tools, partner cross-functionally, contribute to design systems, and improve team processes.

Lead product strategy and execution for Resy consumer and platform experiences across mobile and web. Define and prioritize roadmaps using customer insights and data, partner with design, engineering, and data teams, run experimentation and analytics, and drive measurable outcomes across engagement, retention, and growth while influencing stakeholders and raising product quality.