Teams at American Express

Manage the development and delivery of Debit merchant acquiring capabilities, ensuring alignment and effective implementation of product roadmaps across business and technology teams.

Design end-to-end B2B SaaS experiences for restaurants, venues, and internal operations. Lead discovery, prototyping, detailed interaction design, usability research, and iteration. Create artifacts (journeys, flows, wireframes, high-fidelity specs), prototype in Figma and AI tools, partner cross-functionally, contribute to design systems, and improve team processes.

Lead a consumer product team to define and deliver AI-powered personalization, discovery, search, and retention experiences across iOS, Android, and web. Drive strategy, mentor PMs, embed continuous discovery and experimentation, ship engagement and loyalty mechanics, and raise product craft across the organization with a fast, data-driven, experimental approach.