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American Express

Pipeline - Senior Product Manager, Resy

Posted 4 Days Ago
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Hybrid
Chicago, IL, USA
Senior level
Hybrid
Chicago, IL, USA
Senior level
Lead product strategy and execution for Resy consumer and platform experiences across mobile and web. Define and prioritize roadmaps using customer insights and data, partner with design, engineering, and data teams, run experimentation and analytics, and drive measurable outcomes across engagement, retention, and growth while influencing stakeholders and raising product quality.
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The American Express Global Dining team sits within the US Consumer Services organization. Our mission is to connect the world’s best restaurants with the world’s best customers through trusted and innovative global Software as a Service platforms, built on the promise of access and unforgettable experiences.

Our platforms power restaurant operations end to end, including reservations, table management, and guest insights. These tools help restaurants deliver exceptional hospitality. At the same time, Resy offers a best in class consumer experience through a content rich website and mobile applications that allow diners to discover and access outstanding restaurants. Our diners and Card Members are insiders, and we are passionate about bringing them to the table.

We are seeking Senior Product Managers to help shape the future of the Resy consumer and platform experience. This role is ideal for hands on product leaders who are passionate about building high quality consumer products and delivering meaningful impact at scale.

As a Senior Product Manager, you will own product areas from strategy through execution. You will define roadmaps, partner closely with design and engineering, and drive measurable outcomes across engagement, retention, and growth. You will contribute to experiences across iOS, Android, and Resy.com while collaborating with cross functional partners to bring innovative ideas to life.

Please note: This job posting is a pipeline requisition designed to identify and engage top talent for future Senior Product Manager opportunities at Resy.

Responsibilities
  • Own and drive product strategy and execution for key areas of the Resy ecosystem
  • Define and prioritize product roadmaps based on customer insights, data, and business objectives
  • Deliver intuitive and high quality user experiences across mobile and web platforms
  • Partner with engineering, design, and data teams to bring products from concept to launch
  • Use experimentation, A B testing, and behavioral analytics to inform product decisions
  • Influence stakeholders and align teams around a clear and compelling product vision
  • Raise the overall standard of product quality, innovation, and impact
Qualifications
  • 4+ years of product management experience in a fast paced and metrics driven environment
  • Excellent product sense with a deep understanding of user experience and interface design
  • Experience with modern product development practices, including experimentation and analytics
  • Proven ability to operate effectively in ambiguous environments and influence without direct authority

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