Jobs at Canon USA

Sells Canon hardware, software, technology solutions, and services to business customers within an assigned territory. Responsibilities include building customer relationships, prospecting, gaining market share, upgrading existing accounts, developing sales strategies, conducting customer analyses and site surveys, preparing proposals, presenting solutions, and demonstrating products. The role requires local customer travel, strong communication, independent time management, and a valid driver’s license.

Answers and accurately records service calls, handles level 1 inquiries, responds to customers by phone and email, follows up on special needs, and provides timely service to internal and external customers. The role requires strong communication, attention to detail, multitasking, schedule flexibility, call-taker training completion, and hybrid availability.

Leads marketing operations for Production Print, including campaign workflows, lead generation, CRM and MarTech alignment, media planning, project execution, budget management, analytics, and pipeline governance. Manages multi-channel campaigns across digital, email, direct mail, print, and events; oversees vendors and agencies; tracks performance and ROI; and leads marketing operations staff while partnering with sales, product, analytics, and corporate marketing teams.

Provides structured project management and implementation support for internal and client engagements. Coordinates stakeholders, assigns tasks, tracks milestones, manages risks and issues, facilitates status meetings, maintains implementation processes and documentation, and communicates project status to management. Requires 0–2 years of related experience, proficiency with spreadsheets and project management software, strong communication skills, and occasional travel. The role is hybrid and may be based in Canon regional offices in the Eastern or Central Time Zones.

Lead the Strategic Accounts PMO across the Americas, establishing governance, standardized methodologies, reporting, and project controls. Manage complex customer implementations, expansions, retrofits, and deployments across multiple countries, including scope, budgets, schedules, risks, resources, and dependencies. Coordinate cross-functional teams, oversee customer and executive relationships, support regional expansion and regulatory planning, and manage portfolio health, capacity forecasting, escalations, and continuous improvement. Extensive travel and multinational collaboration are required.

Leads Canon’s publishing and book-printing segment strategy, market development, thought leadership, campaigns, and industry relationships. Drives digital adoption, equipment placements, market share, customer print volumes, and sales pipeline growth. Analyzes market trends and competitive dynamics, develops content and campaigns, represents Canon at industry events, and provides market insights to product, marketing, and sales teams. Requires extensive publishing or printing industry expertise, strong presentation and networking skills, domestic travel up to 25%, and a valid driver’s license.

Designs and develops AI-enhanced corporate sales training, including microlearning, e-learning, web-based training, and virtual or in-person instructor-led programs. Conducts needs assessments, collaborates with subject matter experts, creates facilitator and student materials, manages multiple projects, evaluates training effectiveness, and improves learning solutions. The role requires expertise in adult learning, instructional design models, Articulate 360, project management, and alignment of training with sales performance goals.

Supervise the business development team and drive lead generation through data-informed marketing campaigns. Manage lead flow, partner channels, campaign performance, reporting, and process improvements. Establish tracking frameworks, monitor marketing leads, ensure timely sales handoffs, and optimize campaign ROI. Provide team coaching, technical troubleshooting, and governance oversight while supporting marketing execution and revenue growth.

Drive sales of Canon production print hardware, software, and services through independent dealers. Lead opportunity development, demonstrations, technical consulting, training, pipeline management, and deal closure with commercial print and corporate production customers. Provide expertise in printing workflows, color management, and business development while communicating customer feedback internally. This virtual, field-based role requires up to 75% travel and frequent driving.

Manages strategic pricing operations, profitability analysis, service and large-deal pricing, pricing approvals, ERP pricing integrity, and order approval processes. Leads pricing analysts, develops pricing strategies for product launches, supports sales teams, presents business cases to management, and drives automation, system enhancements, and process improvements. Requires a relevant bachelor’s degree or equivalent experience, seven years of related experience, and team management experience.

Sells Canon hardware, software, technology, and third-party solutions to major business accounts. Develops account penetration strategies, builds executive relationships, identifies customer requirements and competitive trends, creates short- and long-term plans, and expands market share through strategic prospecting. Provides customer support and coordinates internal resources. Requires local travel, occasional overnight trips, and work near Itasca, Illinois.

Handles service calls for the dispatch team, accurately enters call information into company systems, responds to routine inquiries by phone and email, and follows up on special customer needs. Provides customer service to internal and external customers while handling level-one call types. Requires flexibility to work varied shifts, strong communication and organizational skills, multitasking ability, and successful completion of new-hire training.

Develops and sells production inkjet and digital printing solutions to major commercial print accounts. Creates strategic territory plans, presents solutions, manages complex consultative sales cycles, and engages C-level decision-makers. Mentors Account Executives on prospecting and opportunity forecasting while providing specialized color sales support. Requires capital equipment sales expertise, strong presentation and negotiation skills, business analytics, and extensive travel throughout an assigned territory.

Promotes Canon hardware, software, technology solutions, and services to businesses within an assigned territory. Responsibilities include managing customer relationships, prospecting for new business, conducting customer analyses and site surveys, developing sales strategies, preparing proposals and presentations, and demonstrating products. The role requires local travel, in-person customer meetings, autonomous work, and achievement of sales goals.

Supports field service managers by dispatching technicians, balancing workloads, scheduling installations, handling customer inquiries and escalations, maintaining Oracle Install Base accuracy, and completing complex transactions for high-value customers. Provides timely service updates, manages complex reports, coaches peers, and delivers phone, email, and fax support while following established procedures.

Sell Canon’s workplace technology, hardware, software, managed print, IT, cloud, cybersecurity, and automation solutions to B2B customers. Manage assigned accounts in Salesforce, prospect through calls, email, and social media, conduct discovery meetings and demonstrations, develop strategic customer plans, build executive relationships, and achieve revenue goals. The role is hybrid near Chicago and requires occasional local travel.

Leads end-to-end federal government bid responses, including solicitation analysis, proposal scheduling, compliance matrices, content coordination, quality assurance, and submission management. Collaborates with sales, pricing, contracts, legal, and technical teams; maintains bid libraries and past-performance materials; manages concurrent deadlines; interfaces with procurement officials; and supports clarifications, best-and-final offers, and award debriefings.