Capital One
Teams at Capital One
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Fintech • Machine Learning • Payments • Software • Financial Services
Support post-booking operational health for Capital One Flights by monitoring queues and metrics, triaging escalations, investigating bugs, validating servicing features, maintaining playbooks, coordinating onboarding and launches, and partnering with cross-functional teams to drive automation, AI-assisted tooling, and continuous improvement of customer servicing workflows.
Fintech • Machine Learning • Payments • Software • Financial Services
Support operational health and performance of Flights inventory and booking systems. Monitor bookability and metrics, assist bug triage and escalations, validate supplier integrations, maintain fare mapping and configurations, support NDC and connectivity initiatives, use dashboards and AI tools for investigations, and collaborate cross-functionally to improve inventory quality and customer experience.
Fintech • Machine Learning • Payments • Software • Financial Services
Lead and mentor a data engineering team to design, build, test, and operate cloud-based, distributed data platforms and pipelines using big-data, streaming, and data‑warehousing technologies to deliver production solutions.
