Teams at Chowbus

Build and operate backend services for customer lifecycle workflows, including restaurant onboarding, customer success, and sales operations. Design reliable APIs and data models, integrate Salesforce and other business systems, and develop AI-powered workflows with human review. Contribute to frontend development, automated testing, code reviews, production support, and end-to-end feature ownership while collaborating directly with business stakeholders.

Own the Chicago sales territory and full B2B sales cycle, including prospecting restaurants through cold calls and walk-ins, conducting product demos, closing deals, coordinating installations, managing post-launch accounts, expanding product adoption, and maintaining CRM pipeline accuracy. The role requires quota-carrying sales experience, restaurant POS or payments familiarity, strong customer service, territory organization, local residency, and reliable transportation.

Investigate escalated hardware issues in restaurant environments, reproduce failures, capture logs and network packets, run office and warehouse testing, conduct stability and stress tests, manage RMA diagnosis and repairs, and communicate root-cause findings to engineering teams in China. The role also documents field issues, supports product improvements, and requires collaboration with restaurants, support teams, and technical staff.