Teams at Collabera

The Technical Support Agent will handle complex issue resolution for POS and back-office systems, providing Level II technical support and troubleshooting. Responsibilities include interacting with site personnel, third-party vendors, and maintaining records of user problems for improvement.

The Technical Writer will draft, edit, and publish technical documents, manage documentation requirements, and coordinate with engineers. Responsibilities include testing documentation, maintaining standards, and overseeing the work of other writers.

The HR Generalist supports the HR department in tasks like onboarding, HRIS admin, employee relations, and reporting, while assisting HR Business Partners.