Teams at Controlled F.O.R.C.E.

Serve as the office’s first point of contact by handling incoming and outgoing calls, contacting customers by phone and email, distributing training materials and event information, and tracking confirmations of receipt or attendance. The role requires professional communication, dependable attendance, clear speech, interpersonal skills, and Microsoft Office proficiency. This is a full-time, in-office position during standard business hours.

Generate new business through outbound cold calling, lead follow-up, phone-based communication, meeting scheduling, client relationship management, sales activity tracking, and meeting or exceeding performance targets.

Supports HR operations with a focus on benefits administration, employment-law compliance, HRIS data management, payroll coordination, onboarding, employee records, audits, reporting, and employee support. Maintains accurate data in ADP Workforce Now, coordinates benefits enrollment, assists with payroll processing, troubleshoots HRIS issues, and ensures required documentation and policies are completed.