3 weeks ago
As an Implementation Manager with FourKites, you will have full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase, while maintaining responsibility for complete execution of the roll-out within the allotted 90 day implementation timeframe. You will provide support to Account Executives and Sales Engineers during the Sales cycle, including during prospects' pilot engagement with FourKites. You’ll own and manage complex implementations, facilitate strategic customer conversations, and collaborate cross-functionally to set up clients for success from Sales to Customer Success. All while achieving strong relationship-building, problem-solving, and technical skills. These skills, along with problem ownership, a proactive approach and professionalism, build and reinforce long term partnerships with FourKites’ Global 1000 clients.