Jobs at FourKites

As a Forward Deployed Engineer, you will develop and deploy AI-driven integration solutions for enterprise customers, focusing on quick implementation and real-time problem-solving, while collaborating closely with various teams to enhance customer outcomes.

The IT Support Analyst provides technical support across technology infrastructure, ensuring compliance, managing devices, and supporting end-users including executives. Responsibilities include device lifecycle management, MDM administration, troubleshooting network issues, and compliance documentation.

As a Senior Forward Deployed Engineer, you'll develop and deploy AI-powered integration solutions for enterprise customers, ensuring optimal performance and quality while collaborating closely with cross-functional teams and addressing customer needs in real-time.

The Implementation Manager at FourKites leads enterprise SaaS solution implementations, enhancing supply chain visibility and improving operational efficiency for global clients.

As an Implementation Consultant, you will manage the deployment of FourKites' solutions for global enterprises, ensuring successful integrations and enhancing supply chain visibility. You'll coordinate with IT teams, handle complex projects, and guide clients throughout implementation phases, ultimately improving order and inventory management processes.

As a Senior Customer Success Manager, you'll enhance customer relationships, drive product adoption, manage escalations, and work cross-departmentally to ensure customer satisfaction and retention.

The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.