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Professional Services • Software
Customer-facing Data Consultant responsible for assessing customer data readiness, designing data models and mappings, recommending integration approaches, configuring and troubleshooting integrations, and supporting data governance. The role involves APIs, bulk loads, ETL/ELT, middleware, SQL, and enterprise systems. Responsibilities also include leading customer workshops, mentoring implementation consultants, creating reusable integration practices, collaborating with Product and Engineering, and applying AI tools to improve data mapping, validation, and troubleshooting.
Professional Services • Software
Lead and support end-to-end client software implementations on the Salesforce Force.com platform. Configure Fusion tools, manage testing, documentation, migrations, user stories, project activities, and client demonstrations. Collaborate with internal and client teams, communicate technical information, support multiple projects, pursue Salesforce certifications, and use AI tools to improve efficiency and share best practices.
Professional Services • Software
Lead complex client programs, providing strategic direction, stakeholder management, budget and resource oversight, risk mitigation, change control, performance reporting, and operational improvement. The role manages contractual obligations, coordinates cross-functional teams, oversees major implementation efforts, and partners with Customer Success and Account teams to deliver client outcomes.
