Teams at Honeycomb Insurance

Manage direct bill premium payments, cash application, accounts receivable aging, reconciliations, refunds, payment exceptions, collections, reporting, and audit support. Resolve billing discrepancies and payment disputes while communicating with policyholders, agents, brokers, and internal teams. The role requires accurate multi-system billing work, Excel reporting, independent judgment, and collaboration across finance, customer service, and underwriting.

Drive growth by qualifying, onboarding, and developing agency partners across the Midwest. Manage appointment processes, conduct business reviews, resolve partner issues, solicit product feedback, and convert producer relationships into sales while meeting growth and satisfaction targets.

Leads cross-functional business operations initiatives from analysis and business case development through execution, reporting, enablement, and impact tracking. Identifies process improvements, implements AI-based operational solutions, documents workflows, analyzes KPIs, and partners with BI and RevOps teams on Tableau dashboards. Collaborates with leadership and multiple business functions to drive strategic alignment, process adoption, efficiency, and measurable business outcomes.