Jobs at Humana

Lead design and implementation of AI security architecture across the enterprise: define security requirements, perform threat modeling and risk analyses for GenAI/agentic AI solutions, develop safeguards and controls, propose architecture patterns, and support tooling, automation, and security assessments across cloud and infrastructure.

MBA interns support enterprise strategy and operations initiatives through strategic planning, business case development, cross-functional coordination, process improvement, portfolio execution, and transformation support. They analyze business challenges, develop data-informed recommendations, communicate with stakeholders and leaders, and contribute to projects across healthcare, pharmacy, insurance, sales, product, and operations functions. This is a 12-week, primarily in-person internship based in select U.S. locations.

Leads software engineering teams responsible for enterprise applications, databases, data platforms, APIs, and integration solutions. Owns technology roadmaps, resource planning, budgets, application and technology lifecycles, modernization, cloud adoption, security, scalability, and reliability. Partners with business leaders, product teams, architects, and stakeholders to deliver strategic technology initiatives. Establishes engineering standards across software development, data engineering, API development, DevOps, and operational support while promoting AI-powered engineering tools.

Lead end-to-end architecture and production operation of AI systems, including LLM clinical tools, RAG pipelines, agent workflows, and intelligent automation. Evaluate and fine-tune foundation models, build model and agent evaluation frameworks, and ensure safety, accuracy, clinical relevance, HIPAA compliance, and responsible AI governance. Partner with product, design, clinical, and data teams to translate care-delivery workflows into impactful AI features.

Lead cross-segment product strategy and solution architecture across Pharmacy, PCO, Home Solutions, and Humana Military. Own unified roadmaps, reference architectures, API and integration standards, and top-level product backlogs. Drive reuse, governance, compliance (HIPAA/PHI, ONC, DoD/TRICARE), and AI/LLM integration while enabling engineering delivery and executive decision-making.

Design and lead backend platform services, REST and GraphQL APIs, integrations, security patterns, HIPAA-compliant PHI controls, AI/LLM integration, observability, and reliability infrastructure. Contribute to end-to-end full-stack features using TypeScript, Next.js, and React. Establish architecture standards and reviews while supporting scalable services used by healthcare teams and patients.

Lead technology strategy and delivery for healthcare products, managing engineering teams and Scrum Masters. Drive cloud-native application development, operational excellence, observability, incident prevention, and AI-first automation. Own project planning, budgets, staffing, documentation, code reviews, and stakeholder alignment from design through deployment and maintenance.

Leads strategic storytelling for Humana’s Enterprise AI organization, translating complex AI strategies, products, and capabilities into executive presentations, business narratives, and digital content. Partners with AI, product, engineering, business, change management, HR, and communications teams to support launches, adoption, and enterprise scaling. Advises senior leaders on communicating technical concepts clearly, aligning messaging, and connecting AI initiatives to measurable business outcomes.

Leads enterprise-wide technology strategy, architecture standards, modernization roadmaps, and digital transformation across healthcare, payer, provider, pharmacy, clinical, corporate, and digital domains. Partners with executives, engineering, infrastructure, cybersecurity, product, and business stakeholders to drive software rationalization, cloud transformation, platform standardization, operational resiliency, cost optimization, and secure, scalable technology platforms.

Lead IT due diligence and end-to-end integration for M&A, divestitures, JVs, and investments. Develop integration strategies, Day 1 plans, budgets, risk mitigation, governance, and stakeholder communications across applications, infrastructure, cloud, cybersecurity, data, vendors, and IT teams to realize synergies and value.

Design, develop, secure, modernize, and support scalable omnichannel APIs for customer-facing web, mobile, contact center, partner, and enterprise applications. Improve API security, resiliency, performance, observability, testing, and reliability. Collaborate with architecture, security, cloud, product, operations, and engineering teams; lead technical delivery, mentor engineers, develop reusable patterns, and provide Tier 3 production support. Apply AI-assisted engineering practices and contribute to API lifecycle management and continuous improvement.

Leads hospital and health system contract negotiations, including reimbursement, renewals, amendments, and value-based agreements. Evaluates payment methodologies, analyzes financial impacts, communicates contract terms to providers, and maintains contracting documentation. Partners with finance, legal, claims, network management, and operations teams to ensure contracts are financially sound and executable. Supports provider recruitment and network development while managing Medicare Advantage, Medicaid, and managed care contracting activities.

This 12-week graduate internship involves developing healthcare analytics frameworks, performing exploratory analysis and statistical modeling, analyzing complex datasets, and building predictive or prescriptive models. Interns may apply machine learning, NLP, and responsible AI techniques, create dashboards and visualizations, communicate insights to business and clinical partners, and document reproducible methods. The role is primarily on-site in Louisville or designated hub locations and focuses on improving healthcare quality, outcomes, affordability, access, and member experiences.

Define strategy and drive delivery for a portfolio of enterprise AI products. Responsibilities include business discovery, AI prototyping, requirements, product execution, evaluation frameworks, solution architecture, governance, responsible AI, executive communication, and cross-functional leadership. The role establishes reusable AI standards, playbooks, and solution patterns while mentoring product leaders and guiding products from concept through production.

Lead development of AI products from discovery through production: define strategy and roadmap, prototype with agentic tools, translate business problems into scoped AI use cases, own requirements and delivery, design evaluation and quality metrics, support solution architecture, lead cross-functional teams, navigate enterprise AI governance, and mentor product managers.

Provides non-clinical utilization management support for skilled nursing facility services. Responsibilities include managing chart-review requests, building and pending authorizations, contacting providers and members to verify clinical information, requesting records, documenting communications, preparing correspondence and determination letters, and coordinating with healthcare teams. The role is fully remote and requires administrative experience, healthcare documentation proficiency, and familiarity with utilization review or prior authorization processes.

Leads enterprise security architecture by assessing threats, performing application security assessments and threat modeling, reviewing designs, and integrating controls into SDLC and DevSecOps environments. Advises business and engineering stakeholders on secure solutions, remediates vulnerabilities, protects APIs, web applications, and cloud workloads, and improves security processes through automation and standardization.

Manages TRICARE provider relationships, network adequacy, access to care, stakeholder outreach, and resolution of beneficiary, provider, and government inquiries. Educates healthcare providers on TRICARE policies and regulations, supports value-based care initiatives and payment demonstrations, maintains compliance documentation, and ensures consistent service delivery across the assigned East Region territory. The role requires independent decision-making, strong communication, customer relationship management, and collaboration with healthcare and government stakeholders.

Leads Humana’s Pharmacy Stars clinical programs focused on Medicare medication adherence, patient safety measures, and appropriate medication use. Autonomously develops, implements, and manages clinical strategies; analyzes complex data; makes recommendations; facilitates cross-functional collaboration; and manages multiple projects with minimal supervision. The role requires an active pharmacy license, substantial clinical or managed-care experience, strong communication, strategic planning, and the ability to make complex decisions.

Develop and operate reinforcement learning systems powering Humana’s Next Best Action platform. Responsibilities include RL algorithm development, reward and constraint design, simulation and backtesting, distributed Databricks and Ray RLlib training, PySpark feature engineering, MLflow model governance, production deployment, safety evaluation, and integration with rules engines and feedback pipelines. The role also requires explainability, auditability, and collaboration with healthcare, data, platform, and compliance teams.