Jobs at Jackson Lewis

Designs and implements secure, scalable enterprise technology solutions for legal workflows. Develops application, data, API, integration, automation, and AI architectures connecting legal and business systems. Establishes technology standards, governance, documentation, and reusable design patterns; evaluates emerging legal technologies and generative AI solutions; and partners with business, innovation, knowledge management, security, and IT teams to improve legal service delivery and operational efficiency.

Own and administer the firm's Intapp application suite, including user support, security, configuration, monitoring, upgrades, patching, documentation, integrations, workflows, forms, datasets, and SQL-based reporting. Partner with New Business Intake, Conflicts, Legal Operations, vendors, and cross-functional teams while supporting migration from on-premise systems to Intapp's cloud platform.

Manage insurance carrier invoice appeals: draft attorney narratives, track deadlines, maintain appeal logs, communicate with attorneys and billing, identify reductions and process improvements, and support billing and collections to maximize client recoveries and ensure adherence to outside counsel billing guidelines.

The Knowledge Management Attorney develops and maintains legal knowledge resources, including model documents, playbooks, research tools, and practice guidance. The role supports attorney training, legal updates, thought leadership, business development, and knowledge sharing across labor and employment practices. It also partners with innovation and technology teams on document automation, artificial intelligence, legal technology, process improvement, and knowledge systems. The attorney must be licensed, possess strong labor and employment law experience, and demonstrate excellent research, writing, collaboration, and project management skills.

Supports law firm billing operations by processing prebills, preparing invoices, tracking billing status, reviewing legal task codes, maintaining billing databases, handling e-billing issues, and responding to attorney and client inquiries. The role also manages fee arrangements, accruals, budgets, client requirements, invoice revisions, and payment histories while ensuring billing accuracy and compliance with client guidelines.

Manages the firm’s billing operations, including invoice preparation, eBilling compliance, submissions, KPI tracking, aged pre-bills, reporting, and issue resolution. Oversees billing team performance, staffing, coaching, hiring, and development while collaborating with attorneys, collections, leadership, and other departments. Supports accounting system upgrades, process improvements, client guideline compliance, and escalation management to ensure accurate, timely billing and successful invoice submission.

Leads the firmwide knowledge management strategy and a team of knowledge management attorneys. Oversees legal content, precedents, playbooks, intranet resources, governance, quality control, AI-ready assets, technology adoption, and practice enablement. Partners with practice leaders and cross-functional teams to improve attorney productivity, knowledge reuse, service consistency, onboarding, and client value. Establishes team goals, manages performance, measures impact through KPIs, and drives continuous improvement across legal practices and industry groups.

The Billing Coordinator will support attorneys with billing inquiries, manage prebills and invoices, and ensure compliance with billing guidelines while providing customer service.

Lead operational execution of eDiscovery workflows from intake through production and case closure. Manage collections, processing, hosting, Relativity workspaces, review/analytics, vendor relationships, QA, and billing to ensure efficient, defensible discovery support for litigation teams.

The Operational Process Support Manager designs and optimizes litigation staffing processes, improves workflow efficiency, evaluates technology, and collaborates across functions to support case staffing management in a law firm environment.

Lead statistical analyses of wage-and-hour, payroll, and timekeeping data for litigation and DOL audits. Manage 2–3 statisticians, develop methodologies, ensure quality control, present findings to attorneys/clients, and drive process automation and team development while leading multiple projects from intake through completion.

Provide full-service billing support: prepare and process prebills and invoices, enter and track edits in accounting systems, manage client fee arrangements and ebilling, generate reports, liaise with attorneys and billing/vendor contacts, and resolve invoicing issues promptly.

The Case Staffing Manager oversees attorney assignments to legal matters, ensuring caseload management and client relationships while utilizing firm resources and technology effectively.