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Cloud • Real Estate • Software • PropTech
Serve as the primary client contact for assigned sites, manage service requests and escalations, coordinate vendors and internal teams, ensure timely completion of maintenance work, utilize warranties/leases to protect client funds, provide after-hours coordination, and support ad-hoc projects while maintaining data accuracy and positive client relationships.
Cloud • Real Estate • Software • PropTech
Develop product and service messaging, enablement, launch materials, and competitive intelligence for Lessen's platform. Partner cross-functionally to create sales collateral, translate technical capabilities into business outcomes, support go-to-market plans, and use AI tools for research and content. May own specific product areas as function scales.
Cloud • Real Estate • Software • PropTech
Manage vendor and customer relationships for property services: handle calls/emails, schedule and track services, resolve issues or escalate, source vendors, maintain accurate database records, provide market feedback, educate clients, and support continuous improvement projects.
