Mastery Logistics Systems Careers in Chicago
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Customer Success Manager

Mastery Logistics Systems
Chicago
17 hours ago
+18
Work collaboratively with customers and internal stakeholders through all phases of the customer relationship; engagement, onboarding, implementation, support, & success. Represent the Mastery brand values during all client interactions. Utilize industry experience to create innovative and tailored solutions for Mastery customers. Drive product value, adoption, and user experience through onsite and virtual interactions with Customers. Manage day-to-day tasks and communication with internal and external stakeholders. Represent customer needs and interests to internal stakeholders. Drive the resolution of issues through problem solving, identification of necessary resources, and escalation. Manage customer success through relationship building, product expertise, and problem solving.

Technical Recruiter

Mastery Logistics Systems
Chicago
19 hours ago
+18
About Us Mastery Logistics Systems is reimagining the technology that moves goods from one place to another. We are building an intuitive, efficient, comprehensive solution that brings cutting edge technology, the power of data and AI, and user experience to the forefront. For those that know the jargon and the logistics industry, we are building the next generation of technologies to allow large brokers, 3PL’s, and shippers to benefit from the

Product Designer

Mastery Logistics Systems
Chicago
19 hours ago
+18
About Us Mastery Logistics Systems is reimagining the technology that moves goods from one place to another. We are building an intuitive, efficient, comprehensive solution that brings cutting edge technology, the power of data and AI, and user experience to the forefront. For those that know the jargon and the logistics industry, we are building the next generation of technologies to allow large brokers, 3PL’s, and shippers to benefit from the

Senior Full-Stack Engineer (Lake Forest, IL)

Mastery Logistics Systems
North Suburbs
19 hours ago
+18
Collaborate with the Product Manager and other developers to design and build a real-time, web-based system for freight management, including React UI, Rails API and other microservices. Ensure interfaces function quickly and beautifully across devices. Build API’s for web and mobile clients. Write clean, maintainable, and well-tested code. Engage in the full development life-cycle including architectural design and testing. Be a force-multiplier on the velocity and quality of your team. Stay current on software engineering trends & tools, and be practical but open-minded in applying them. Maintain a high bar for quality and performance of your product with vigorous attention to detail and automated testing. Continuously improve how we design, build, and ship software as a highly functional team.

Senior Full-Stack Engineer (Chicago, IL)

Mastery Logistics Systems
Chicago
19 hours ago
+18
Collaborate with the Product Manager and other developers to design and build a real-time, web-based system for freight management, including React UI, Rails API and other microservices. Ensure interfaces function quickly and beautifully across devices. Build API’s for web and mobile clients. Write clean, maintainable, and well-tested code. Engage in the full development life-cycle including architectural design and testing. Be a force-multiplier on the velocity and quality of your team. Stay current on software engineering trends & tools, and be practical but open-minded in applying them. Maintain a high bar for quality and performance of your product with vigorous attention to detail and automated testing. Continuously improve how we design, build, and ship software as a highly functional team.

Vice President, IT Operations and Security

Mastery Logistics Systems
North Suburbs
1 day ago
+18
Build and run a world class information security department. Own and support cloud and physical infrastructure components. Manage and direct the teams that deploy and to support technology. Ensure technology is scalable, secured, and accepting of rapid deployments. Other duties as required.

Lead QA Automation Engineer

Mastery Logistics Systems
Chicago
1 day ago
+18
The transportation industry has no shortage of complex problems requiring creative solutions to scale efficiently. In this role, you will collaborate with product and engineering teams to design and implement automated testing to ensure our applications can address those industry problems.

Implementation Project Manager

Mastery Logistics Systems
Chicago
4 days ago
+18
Work collaboratively with customers from project inception through the go-live implementation; discovery activities, gap-analysis, statement of work, client support & app training. Represent the Mastery brand & values during all client interactions. Create, continuously modify, and deliver project plans that reflect actions required for project success. Prepare documentation for customers and project members, including project stakeholders. Identify, communicate and mitigate project issues and risk for multiple active assignments simultaneously. Drive the resolution of issues through problem solving, identification of necessary resources, and escalation. Collaborate with software development for remediation of software defects and communication of development milestones for active projects.

Implementation Specialist

Mastery Logistics Systems
Chicago
4 days ago
+18
Work collaboratively with customers from project inception through the go-live implementation; discovery activities, gap-analysis, statement of work, client support & app training. Represent the Mastery brand & values during all client interactions. Lead project discussions and utilize best-practices to solve common industry challenges. Document customer process flows and assist with the design of software enhancements required for project success. Manage day-to-day tasks and communicate project status to internal and external stakeholders. Identify, communicate and mitigate project issues and project risk. Drive the resolution of issues through problem solving, identification of necessary resources, and escalation. Troubleshoot software issues and collaborate with software development for remediation.

Digital Training Specialist

Mastery Logistics Systems
Chicago
4 days ago
+18
Represent the Mastery brand and values during all client interactions. Design user-documentation to outline Mastery product functionality. Conduct internal and external trainings on Mastery software products. Work with internal and external project resources to ensure user training and adoption of Mastery products. Document customer process flows and assist with the design of software enhancements required for project success. Create training plans for instructor-led and remote training for Mastery software products. Maintain strong relationships with all departments to ensure feedback of training materials and industry best practices. Manage internal and digital adoption content suite.

Application Support Specialist

Mastery Logistics Systems
Chicago
4 days ago
+18
Work collaboratively with customers as they transition from project implementation and go-live to active customers. Represent the Mastery brand & values during all client interactions . Diagnose and troubleshoot complex software issues while understanding an external customers business processes within the Logistics industry. Manage a queue of active tickets from customers and route tickets appropriately to ensure customer satisfaction. Identify, communicate and escalate critical issues to appropriate internal and external parties. Monitor software applications, re-set user passwords, establish user permissions, and work with third party vendors and other software related support functions. Troubleshoot software issues and collaborate with software development for remediation. Perform after-hours support as necessary for Mastery customers.

Director of Product Management

Mastery Logistics Systems
Chicago
1 week ago
+18
About Us Mastery Logistics Systems is reimagining the technology that moves goods from one place to another. We are building an intuitive, efficient, comprehensive solution that brings cutting edge technology, the power of data and AI, and user experience to the forefront. For those that know the jargon and the logistics industry, we are building the next generation of technologies to allow large brokers, 3PL’s, and shippers to benefit from the