Teams at Navitus Health Solutions

The Senior Account Manager manages key client relationships and supports operational projects for specialty drug benefit clients. Responsibilities include developing client solutions, resolving member escalations with call center support, gathering project requirements and timelines, managing client operational needs such as member letters, and participating in product development requirements gathering and QA. The role also supports compliance, culture, and learning programs.

Leads the proposal development function, managing a team responsible for RFPs, RFIs, best-and-final offers, retention bids, and sales documents. Oversees proposal strategy, content libraries, financial savings models, performance guarantees, risk identification, project coordination, and collaboration with subject matter experts. Provides consultative support to Sales while recruiting, mentoring, and developing high-performing teams. Requires proposal development expertise, healthcare or PBM industry experience, leadership, and large project management experience.

Designs scalable, secure solutions across AWS Cloud and on-premises environments. Partners with architects, development teams, and business stakeholders to translate requirements into technical specifications, create target-state architectures and roadmaps, evaluate technologies, guide implementation, promote coding standards, estimate effort, and manage delivery risks. The role requires extensive cloud architecture, DevOps, data architecture, software development, modern programming, and cross-platform integration experience.