Jobs at NICE

The Managing Consultant leads executive-level engagements, translating complex data into business narratives, and collaborates with analytics teams to deliver insights and outcomes for senior audiences.

The CX Outbound Solution Engineer designs and deploys outbound contact center solutions, focusing on operational efficiency and customer engagement. They work with sales to align solutions with customer needs and lead pilot implementations with a strong grasp of outbound regulations and technologies.

Sell enterprise software to financial services clients by establishing and maintaining C-level relationships, negotiating large deals, coordinating sales activities to meet quotas, and aligning solutions to customer business needs and technical constraints.

The AI Solution Strategist will manage AI product strategy, collaborate with teams to launch conversational AI agents, and facilitate customer success through strategic partnerships and data-driven decision making.

The Partner Acceleration Executive drives growth through Technology Service Distributors by managing relationships, developing business plans, and executing marketing strategies to meet revenue targets.

This role involves architecting and delivering AI agents for large enterprises, collaborating with decision-makers, and operating production systems at scale, while innovating agent frameworks and integration with voice models.

Manage the delivery of client-facing projects in Telecoms, ensuring adherence to project management practices and client satisfaction. Lead teams, mitigate risks, and oversee project financials.

The VP of Customer Success & Services will lead customer retention and relationship management, drive operational excellence, and cultivate high-performing teams to enhance customer experiences across the Americas region.

The Customer Success Manager will oversee client relationships, ensuring satisfaction, upselling opportunities, and coordinating with internal teams. The role includes client engagement, product knowledge, and process improvement.

The role involves managing client-facing software and AI projects, ensuring alignment with goals, schedules, and customer expectations while providing clear communication and mentoring project teams.

The Account Executive identifies new sales opportunities, maintains customer relationships, and achieves revenue goals while selling AI software solutions and services.

The Account Executive drives business growth within Public Safety agencies by managing the full sales cycle, building customer relationships, and collaborating on solutions. They focus on pipeline growth and revenue generation across a seven-state territory.

The role involves managing partner accounts, driving satisfaction, resolving issues, and collaborating across teams to support business growth.

The Senior Solutions Architect will support AI initiatives, partnering with teams to enhance processes, design AI solutions using n8n and other tools, and enable teams to utilize AI effectively.

The Customer Success Manager ensures enterprise clients achieve business value from AI Agent investments by managing relationships, analyzing data, and guiding customer journeys.

The Solutions Sales Executive will drive the AML sales strategy, support sales teams, analyze market trends, and develop sales approaches for the Actimize product line.

The Account Executive is responsible for establishing and maintaining strategic relationships, achieving sales quotas, and negotiating enterprise agreements in the financial services sector.

The role involves building and executing go-to-market strategies with CRM strategic alliances, overseeing opportunity creation, tracking revenues, and coordinating across functions.

The Principal AI Consultant advises on AI application in Financial Services, focusing on operational relevance and business alignment, leveraging deep industry knowledge to enhance customer experience and efficiency.

The Principal AI Consultant will leverage deep insurance industry expertise to advise on AI applications, enhancing operational efficiency and improving customer experience in insurance services.