Search the 10 jobs at OppFi

As a Fraud Investigation Associate, you'll investigate cases of fraud, perform independent reviews, communicate findings, and maintain records. You'll also support other internal associates and need strong research and communication skills, with a focus on customer service.

The Customer Experience Analyst at OppFi is responsible for investigating and resolving internal customer complaints, analyzing complaint trends, and developing action plans to enhance complaint handling processes. They manage a high volume of cases daily and collaborate with stakeholders to improve customer service and compliance. The role requires a focus on data collection and reporting to ensure effective communication and resolution of issues.

The Email Advocate role involves assisting customers with email communication regarding the loan application process, status updates, and required documentation. Responsibilities include answering customer inquiries, processing partner requests, reviewing financial documents, and collaborating with teams for improved operations and customer service.

The Software Engineering Manager will lead an Agile software engineering team, focusing on developing and improving software solutions for loan origination and servicing. Responsibilities include team development, performance monitoring, project updates, ensuring quality controls, managing the Technology department's budget, and making scalable technical decisions.

The BSA/AML Senior Associate will support Anti-Financial Crimes program management and oversee compliance with the Bank Secrecy Act and Anti-Money Laundering regulations. Responsibilities include managing risk assessments, implementing transaction monitoring systems, responding to inquiries, and evaluating compliance metrics. Collaboration with various internal teams is essential to ensure ongoing program effectiveness and adherence to regulatory standards.

The Senior Software Engineer will develop and enhance core libraries and documentation used by application development teams, improve software ecosystems, and ensure best practices in coding and testing. Responsibilities include mentoring junior staff, collaborating with teams in an Agile fashion, and leading projects.

The Government Relations and Public Affairs Manager will represent OppFi before federal and state legislative bodies, plan legislative strategies, engage with policymakers, and develop public affairs engagement. The role entails leading advocacy efforts and managing relationships with lobbyists and public affairs teams, while closely collaborating with leadership and various business units.

Seeking a Head of Investor Relations to increase public awareness of OppFi, solidify investor base, and enhance shareholder value through strategic investor relations initiatives. Key responsibilities include developing relationships with analysts and investors, articulating company strategy, and leading earnings presentations. Requires 10+ years of experience in investor relations or relevant Wall Street roles.

The Manager of HR Operations at OppFi leads and supports processes related to HR policies and practices. They oversee HR functions, talent management, recruiting, event planning, compliance, and employee experience to ensure efficiency and compliance. Responsibilities include managing recruiting, streamlining HR operations, data maintenance, vendor management, and analytics reporting.

The Senior Training Specialist at OppFi will leverage best practices to create training programs, engage stakeholders, attend meetings, facilitate discussions, design learning experiences, and identify areas for improvement. The role requires 2+ years of experience in delivering impactful training experiences and a growth mindset.