PointClickCare

Baltimore
Total Offices: 2
1,557 Total Employees
Year Founded: 2000

PointClickCare Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers disability insurance

Offers dental insurance

Offers health insurance

Offers generous parental leave

Career Growth + Development

Provides customized development tracks

Work-Life Balance + Wellbeing

Offers generous PTO

Provides paid sick days

Provides paid holidays

Offers an Employee Assistance Program (EAP)

Company Culture

Offers a remote work program

Healthtech • Software
The Senior Customer Experience Manager defines, governs, and measures the end-to-end customer experience. The role leads quantitative and qualitative research, coaches internal and external resources, analyzes complex customer and business data, influences stakeholders, and applies insights to strategic and operational challenges. Success requires strong marketing research experience, customer experience measurement expertise, analytical ability, business influence, and proficiency with Excel, PowerPoint, and Power BI. Healthcare and SaaS experience are preferred.
Healthtech • Software
Lead enterprise Salesforce architecture by translating business requirements into scalable Salesforce solutions, driving taxonomy and domain alignment, managing architecture reviews, guiding integrations and data migrations, developing technical standards and roadmaps, and mentoring teams to deliver large-scale CPQ/Product-to-Cash and SaaS implementations.
22 Hours AgoSaved
Remote
United States
Healthtech • Software
Lead Salesforce Product-to-Cash architecture, coach engineers, design HLD/LLD and roadmaps, govern integrations and billing systems, build POCs, apply AI-first solutions, and ensure scalable, secure Revenue Cloud/CPQ implementations across quoting, billing, invoicing, and revenue processes.