Jobs at PointClickCare

The Senior Product Manager will lead the AI product roadmap for Revenue Cycle Management, focusing on AI-driven billing solutions and metrics measurement, while collaborating with cross-functional teams to deliver value.

The Senior Product Manager will own the platform services roadmap, manage APIs and shared services, engage cross-functional teams, and drive product value, ensuring alignment with company strategy and customer needs.

The Associate Product Manager will support data and AI products, maintain a healthy backlog, and work with engineering on product delivery. Responsibilities include product expertise, voice of customer, and continuous product improvement.

The role involves applying AI/ML techniques to develop model systems for healthcare, collaborating across teams, and conducting R&D.

The role involves building and maintaining GenAI infrastructure, implementing security controls, and optimizing for scalability and monitoring while collaborating with product and engineering teams.

The Principal AI Platform Engineer will design and maintain the infrastructure for AI systems, ensuring integration, security, and scalability for GenAI products.

The Technical Program Manager at PointClickCare will orchestrate complex initiatives across products and platforms, driving clarity, alignment, and measurable impact while using AI to enhance delivery and decision-making.

The Database Reliability Engineer manages and maintains cloud-based database infrastructures for SaaS applications, focusing on automation, process improvement, and collaboration with engineering teams.

Lead data-focused business analysis: elicit and document requirements, model data and processes (As-Is/To-Be), design data flows, support integrations, migrations, EDW/reporting decisions, mentor team members, and drive data governance and cataloguing across enterprise systems.

The Sr Solutions Analyst focuses on providing exceptional customer support for cloud-based healthcare solutions, resolving technical queries and complaints, and ensuring a high level of customer satisfaction through effective communication and problem-solving skills.

Process and review full-cycle semi-monthly and bi-weekly US payroll for 1,100+ employees using Dayforce. Administer deductions, benefits, garnishments, 401(k)/HSA uploads, timecard audits, W-2 prep, and payroll reconciliations. Serve as payroll SME, respond to employee inquiries, support audits, maintain documentation, and recommend process improvements.

The Customer Success Manager will manage client relationships, optimize product use, drive customer satisfaction, and develop strategic account plans while collaborating internally to enhance service delivery.

As a Principal Software Data Engineer, you'll lead the design, development, and optimization of large-scale data platforms and pipelines, ensuring data governance and driving innovation in a collaborative environment.

The Senior Software Engineer will develop and maintain big data applications, focusing on distributed computing, automation, and collaboration with teams to enhance healthcare solutions.

Lead AI-enabled product strategy and execution for senior living workflows. Own roadmap, prioritize backlog, write user stories, and drive cross-functional delivery. Engage customers for discovery, use qualitative and quantitative research to inform decisions, and launch SaaS products on Azure. Represent product externally and align stakeholders to maximize customer value.

Contract UX Designer to conduct user research and usability testing, create mockups and prototypes, refine personas and journeys, champion UX best practices, collaborate with product and engineering, and use qualitative and quantitative data to improve the healthcare platform's usability.

Provide first-line technical support for PointClickCare products: troubleshoot network, integration, API, and web application issues; document incidents and resolutions; collaborate on recurring problem fixes; use diagnostic and AI tools; and apply healthcare domain knowledge to support provider workflows and integrations.

The Content Designer will create and develop user-centered content, collaborating with UX Designers and Engineers while advocating for user needs and best practices in content design.

Seeking dynamic sales professionals in healthcare, SaaS, or enterprise software to join PointClickCare and make a difference through innovative technology.

The Income Tax Manager will manage income tax reporting and compliance for US and Canadian tax, mentor team members, and support special projects.