Ricoh USA, Inc.

Alexandria
Total Offices: 33
15,227 Total Employees
Year Founded: 1962

Ricoh USA, Inc. Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers occupational accident insurance

Offers disability insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Provides adoption assistance

Provides family medical leave

Offers childcare benefits

Offers generous parental leave

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Offers employee stock purchase plan

Offers employee discounts

Offers performance bonuses

Company Culture

Provides commuter benefits

Offers legal assistance

Provides free snacks and drinks

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

3 Days AgoSaved
In-Office
Chicago, IL, USA
Big Data • Information Technology
Supports RICOH-managed printer fleets by monitoring service and supply alerts, resolving customer support requests, maintaining device and consumables inventories, coordinating service activities, ordering supplies and hardware, training users, documenting meter reads, and escalating technical issues. The role also supports fleet optimization, printer moves, hot swaps, procurement, implementation, and administrative tasks while meeting service-level agreements.
2 Months AgoSaved
In-Office
Chicago, IL, USA
Big Data • Information Technology
Leads a site team and oversees daily operations, service quality, audits, deadlines, customer collaboration, and process improvements. Builds a positive, service-oriented workplace, gathers customer feedback, supports retention and loyalty, and provides ongoing team training and development. The role requires managerial experience, customer-facing experience, technology proficiency, problem-solving ability, and strong written and verbal communication.
12 Hours AgoSaved
Remote
United States
Big Data • Information Technology
Leads strategic pricing for services and solutions by developing pricing policies, competitive benchmarks, deal structures, and financial models. Partners with Sales, Finance, Marketing, Product Operations, and executives to align pricing with commercialization, profitability, and customer growth goals. Oversees pricing system integration, governance, scenario analysis, training, and continuous improvement across customer segments. Requires expertise in services and software subscriptions, market analysis, revenue and cost recognition, profitability assessment, and pricing strategy transformation.