Jobs at Ripple

Manages software engineering work within Ripple’s cryptocurrency and financial technology environment. The posting provides limited role-specific responsibilities or qualifications, but emphasizes collaboration, professional growth, startup-paced work, and in-office team interaction. Benefits include competitive compensation, bonuses, equity, healthcare, retirement support, wellness programs, vacation, parental leave, and professional development opportunities.

Drive revenue and product adoption across Ripple’s customer base by deepening relationships, scaling payments volume, implementing custody solutions, and identifying cross-sell opportunities. Advise customers, analyze business value and financial targets, lead complex cross-functional initiatives, manage stakeholder relationships, execute upsell opportunities, communicate market feedback, and champion internal process improvements.

Leads marketing analytics and end-to-end measurement across growth marketing, including dashboards, pipeline attribution, ROI, CAC, LTV, forecasting, experimentation, and budget analysis. Partners with Growth Marketing, Finance, RevOps, and Business Intelligence to improve data quality, reporting, attribution models, and investment decisions. Uses AI, machine learning, predictive modeling, and automation to scale insights and connect marketing spend to pipeline and revenue.

Support Ripple Treasury’s customer security assurance program by completing security questionnaires, meeting with customers, maintaining security sales documentation, coordinating DORA audits, gathering evidence, and partnering with security, engineering, IT, legal, sales, and customer success teams. The role translates technical controls into clear business language, manages concurrent customer engagements, improves reusable responses and enablement materials, and escalates security, compliance, or contractual risks.

Manage global treasury operations, including cash flow transactions, entity funding, reconciliations, liquidity, digital asset payments, stablecoin operations, bank and exchange accounts, audit support, compliance, bank fees, user access, and treasury management systems. Support GTreasury implementation and automation initiatives while collaborating with Tax, Legal, Accounting, Trading, Markets, financial institutions, and other cross-functional partners.

Manage day-to-day office operations and employee experience for a new Chicago site: oversee food programs, mailroom, supplies, facilities maintenance, vendors, events, onboarding logistics, and workplace procedures. Serve as primary on-site contact, coordinate with Global Workplace, IT/AV, Security, and building management, and support moves, floor plans, and urgent facility issues to ensure a safe, welcoming workplace.

Serve as the Tier 1 support contact for clients using treasury management software. Troubleshoot payment formats, extracts, connectivity, and credential issues; prioritize requests against SLAs; manage RSA and Symantec credentials; collaborate with Customer Success, Account Managers, Solutions, and Development; document escalations; and identify issue trends to improve products and support processes.

Manages commercial contract lifecycle processes for enterprise deals, including drafting, reviewing, approvals, renewals, repository maintenance, reporting, and compliance. Builds contract playbooks, templates, and scalable workflows while coordinating Legal, Sales, Finance, Customer Success, and Operations stakeholders. Provides contract guidance to sales teams, resolves process issues, and escalates complex matters to legal counsel.

In this leadership role, you will oversee customer success, retention, and support strategies for enterprise SaaS clients, ensuring product adoption and long-term customer advocacy while leveraging AI tools for efficiency and innovation.

Lead and scale a hedge accounting managed services practice for FX and interest rate risk. Own delivery, staffing, KPIs, workflows, client escalations, and audit defense. Coach managers, ensure technical excellence under ASC 815 and IFRS 9, drive process and technology improvements, and partner with product, technology, and treasury stakeholders to support a growing client portfolio.

Lead design and delivery of Ripple's AI platform (GSmart). Own roadmap, enable product teams, operate production AI systems, hire and mentor engineers, contribute to architecture and full-stack code.

Lead a greenfield engineering team to integrate Ripple digital asset capabilities into Ripple Treasury. Manage and mentor up to four full-stack .NET developers, design .NET backends and Angular/React frontends, ship iteratively via Kanban, collaborate with product, compliance, and core digital assets teams, and define engineering practices for reliability, security, and auditability.

As a Staff Software Engineer for Liquidity Management, you'll lead architectural decisions, mentor engineers, and drive platform development, focusing on scalable, reliable systems for treasury management in a fast-paced environment.

The role involves leading software engineering projects, mentoring a team, collaborating with product managers, and driving agile practices to enhance a cloud-native treasury platform at Ripple.

Manage and grow an engineering team building cloud-native, event-driven treasury platform services. Drive architecture and delivery, mentor engineers, collaborate with product, enforce engineering excellence, run Agile processes, and participate in on-call YBIYRI operations.

Design, build, and own full-stack features for a cloud-native financial SaaS on Azure. Deliver scalable solutions, maintain CI/CD and observability, drive testing and security, mentor engineers, participate in on-call rotation, and improve team practices.

Own and deliver full-stack, cloud-native financial platform features on Azure. Lead technical direction, architect scalable solutions, own CI/CD and observability, enforce quality/testing, mentor engineers, participate in on-call rotation, and enable bank connector configurations for enterprise treasury customers.

Lead design and implementation of multi-region, multi-provider service platforms and CI/CD pipelines. Build automation, monitoring, IaC, and release processes; collaborate with product teams to ensure production readiness and drive DevOps-first practices.

Manage end-to-end customer lifecycle for enterprise treasury clients, driving adoption, retention, and value realization of Ripple Treasury solutions. Build trusted advisor relationships with finance and treasury leaders, co-create success plans, scale lifecycle engagements, track health and outcomes, and advocate customer needs across Product, Engineering, Sales, and Support to enable expansion and renewals.