Teams at SpotHero

Support Technical Accounts by triaging integration requests, executing Atom Feed/API configs and bulk SFDC uploads, monitoring Slack queues, maintaining Salesforce ticket queues, onboarding PARCS integrations, documenting workflows in Confluence, and escalating complex issues to senior staff or Integrations Squad.

Sell SpotHero products to parking operators, property and asset managers across territories. Prospect, cold-call/canvas, build pipeline, own full sales cycle, close new accounts, attend events, and collaborate with Sales Enablement and regional teams to develop and execute sales strategy.

Design and improve internal tools and workflows to streamline onboarding and operations. Conduct user research, usability testing, and A/B experiments; create user flows, prototypes, high-fidelity mocks, and design documentation; collaborate with product managers and engineers; and use analytics to measure and iterate on product outcomes while contributing to the design system.