Jobs at The Cary Company

Supports product onboarding, item setup, product data and documentation management, market research, sourcing, supplier communications, product launches, assortment expansion, and process improvement. The role analyzes product information, coordinates with cross-functional teams, tracks product projects, and supports category growth initiatives.

Provide responsive customer support through phone and email, process orders and quotes, track deliveries, coordinate with sales, purchasing, warehouse, logistics, and suppliers, resolve customer issues, maintain accurate records, and identify opportunities to improve satisfaction and recommend relevant products. The role is onsite and requires strong communication, organization, problem-solving, multitasking, and proficiency with Microsoft Office and business systems.

Identifies customer growth opportunities through sales, ecommerce, CRM, and purchasing data analysis. The role develops cross-sell, upsell, retention, win-back, and online engagement initiatives while partnering with Sales, Marketing, Ecommerce, Customer Service, and leadership. Responsibilities include building reports and dashboards, presenting recommendations, tracking campaign performance, and using AI solutions to uncover trends. A structured 5–6 month trainee program provides broad exposure before transitioning into the coordinator position.

Creates, updates, and optimizes digital content across product pages, category pages, landing pages, blogs, guides, FAQs, email campaigns, and resource centers. Supports SEO and AI-search visibility, reviews content quality and performance, collaborates with Marketing, Ecommerce, Product, and Creative teams, and helps maintain brand standards and accurate product information. The role is suited to early-career marketers with strong writing, organization, curiosity, and interest in ecommerce and AI-powered search.

Five-month rotational training program focused on customer relations, inside sales, quality assurance, logistics, and warehouse administration. The trainee will develop customer service, operational, inventory, shipping, receiving, and quality-compliance skills while gaining exposure to multiple business functions and leadership opportunities. Successful completion prepares participants for roles in customer relations, sales, quality assurance, logistics, purchasing, product management, or accounting.

Manage and grow customer accounts by responding to inquiries, providing product/pricing details, resolving issues, identifying upsell/cross-sell opportunities, maintaining CRM records, collaborating with internal teams, and meeting sales KPIs. Focus on warm leads; on-site at Addison, IL. Eligible for commission after 90 days plus monthly incentives.

Provide exceptional customer service and support account management tasks including quoting, order management, CRM upkeep, and identifying upsell/cross-sell opportunities. Build customer relationships, collaborate with internal teams (logistics, purchasing, accounting, warehouse), meet sales and responsiveness goals, and stay informed on products and market trends to improve customer satisfaction and drive account growth.

General open call for motivated, customer-focused professionals to join a stable packaging and filtration distributor. Emphasizes company culture, employee development, benefits, and traits for success rather than a specific role.

Hands-on intern building automations (Zapier/Power Automate/Make), GPT-based internal assistants, and a light RAG knowledge search. Deliver 3–5 live tools, clean documentation/SOPs, before/after time-saved metrics, and an end-of-summer demo. Onsite in Addison, IL for 10–12 weeks.