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Develop and implement digital marketing strategies, lead channel marketing managers, analyze and report on KPIs, collaborate across teams for multi-channel campaigns, partner with analytics and product management, prioritize tasks and communication, present performance to leadership, work with external partners, and set team objectives.
Transformative leader needed to set new standards in customer service excellence, drive operational improvements, and manage a large team in a dynamic business environment. Responsible for leading initiatives and enhancing customer service operational capabilities at Zoro.
Design, code, test, and maintain software applications and components in the cloud. Work closely with cross-functional teams to translate requirements into elegant and efficient solutions. Implement infrastructure as code and conduct code reviews. Coach and lead team members while establishing best practices. Collaborate with QE engineers for testing strategies. Create and maintain technical documentation.