Jobs at Zscaler

Architect and validate technical solutions for major enterprise accounts, lead the technical sales process, run end-to-end Proofs of Value, and collaborate with internal teams to resolve critical customer security challenges.

Lead operational readiness for new product introductions: develop service readiness plans, training, knowledge base and processes; collaborate with product, engineering, and customer success; resolve operational and escalation issues; monitor KPIs and customer feedback to drive post-launch improvements.

This internship role focuses on SRE skills, requiring collaboration and problem-solving in dynamic environments for Zscaler's Zero Trust Exchange team.

Provide technical leadership for Zero Trust Browser solutions across the sales lifecycle. Lead customer briefings and technical workshops, articulate browser-layer security value, develop technical collateral and demo assets, and support proof-of-value tests, evaluations, and initial deployments to validate architecture, policy design, and operational fit.

Design and scale a reusable Customer Success AI platform: build foundational AI infrastructure (orchestration, memory, context, workflow engines), optimize model routing, observability, governance, and security, lead architecture and standards, mentor engineers, and partner cross-functionally to deliver enterprise-grade, multi-product AI capabilities.

Define vision, strategy, and roadmap for Customer Success AI products. Identify high-impact AI opportunities across workflows, manage products end-to-end from incubation to scale, partner cross-functionally, and drive adoption, measurement, and lifecycle optimization for AI-native employee productivity and operational intelligence.

Enterprise account executive responsible for building C‑level relationships, creating long-term account strategies, collaborating cross-functionally, and aligning Zscaler security solutions to customer goals. Must drive full-cycle sales, close net-new logos, and leverage channel partnerships to meet or exceed targets.

Drive partner-facing technical pre-sales for Global Systems Integrators: demonstrate Zscaler use cases, run workshops and POVs, develop joint solution offers, onboard and enable partners, and advocate partner needs across sales, engineering, and product to close transformational cloud security deals.

As a Detection Engineer Intern, you will analyze telemetry, research coverage opportunities, improve workflows, and communicate threat findings effectively.

Lead product vision and strategy for security operations services, defining outcomes for managed investigation, response, threat hunting, and advisory services. Partner with customer security ops, product, and marketing teams to deliver AI-driven, automated features, represent Zscaler to customers, and drive measurable security outcomes and operational alignment.

Lead product marketing for Zscaler Private Access: define positioning and messaging, run go-to-market and launches, create full-funnel content, enable sales, and monitor market and AI/security trends to drive adoption and revenue.

Lead digital transformation and AI-powered support initiatives to improve case lifecycle, self-service adoption, and customer outcomes. Own knowledge management (KCS), process optimization (Lean/Six Sigma), enablement, COE programs, and cross-functional partnerships with Engineering, Product, and Operations. Analyze case trends and metrics to drive product, process, and digital support improvements and reduce resolution times.

Sell Zscaler cloud-native Zero Trust solutions to commercial/private equity accounts. Build C-suite relationships, create long-term account strategies, collaborate with internal teams, act as trusted advisor, and drive net-new logo acquisition and quota attainment through direct and channel selling.

Lead and mentor a team of Technical Success Managers to drive adoption, retention, and expansion of Zscaler's Zero Trust platform. Build executive relationships, resolve technical escalations, monitor KPIs (NPS, renewals, adoption), and collaborate cross-functionally to improve customer outcomes and drive growth.

As a Security Architect, you will build secure agent runtimes and systems, ensuring robust security capabilities in agentic AI solutions while conducting security evaluations.

Lead and scale an AI Security incubation team to drive technical GTM, recruit and mentor principal AI security specialists, build repeatable POVs and sales playbooks, advise C-level customers on secure AI deployments (RAG, agents, prompt workflows), and channel field insights into product and engineering roadmaps while supporting high-value deals.

Lead PR strategy and execution for the Aston Martin F1 partnership, generate press and social stories from data and brand moments, coordinate agencies and internal teams, build content calendars, manage media and influencer experiences, and develop data storytelling and public sector communications.

Lead and mentor a small IT security engineering team to deploy and operate enterprise-grade Zero Trust security across networks, endpoints, applications, and cloud. Drive Customer Zero initiatives, manage cross-functional security projects, optimize policies (SSL decryption, segmentation, access control), and serve as an internal subject-matter expert.

Drive technical sales for state, local government and education customers: present Zscaler solutions, lead end-to-end technical sales, run Proofs of Value, architect Zero Trust transformations, and collaborate internally to ensure customer success.

Enterprise account executive responsible for building C‑suite relationships, creating long‑term account strategies, collaborating across teams for account planning, and aligning Zscaler security solutions to customer goals to drive new business and revenue.