Teams at Zscaler

Leads complex, cross-functional Customer Success programs from strategy through execution and operational adoption. Establishes governance, charters, metrics, milestones, accountability, and risk management across Professional Services, Technical Success, and Support. Uses data-driven analysis to assess program health, guide course corrections, and provide executive-ready reporting. The role also supports AI-driven solutions and enterprise software implementation in a remote Customer Success PMO environment.

Leads Data Security product growth across the AMS region by driving sales strategy, supporting technical and commercial opportunities, enabling field teams, and translating customer insights into product strategy and roadmap improvements. The role covers competitive analysis, pricing, pipeline and churn analysis, customer escalations, deployment support, and data-driven business updates. It focuses on AI-powered data security products, including DLP, DSPM, and AI security solutions.

Lead ThreatLabz’s threat research engagement strategy within Marketing. Develop positioning, messaging, content, and launch programs that translate complex security research into compelling narratives for CISOs, practitioners, information-sharing organizations, media, and AI-driven discovery. Partner with research, product, sales, enablement, and demand generation teams; empower sales with research-driven tools; monitor market and competitive intelligence; and lead hybrid, cross-disciplinary teams.