Manage outstanding accounts receivable and collections for existing customers. Resolve billing disputes, invoice questions, and past-due payments through research, skip tracing, calls, and emails. Maintain positive customer relationships, improve cash receipts and recovery rates, reduce discrepancies and DSO, and meet departmental collection metrics. The role requires at least three years of accounts receivable experience, strong communication, sound judgment, and a proactive, self-motivated approach.
This role of Accounts Receivable Specialist will handle the resolution of outstanding accounts receivable dollars from our existing client base and all other aspects of collections including resolving customer billing problems and reducing accounts receivable discrepancies.
Responsibilities:
· Provide quick resolution to customers with regards to disputes, inquires, and invoice clarifications
· Researches customer issues, skip tracing methods, and settlement of past-due payment
· Maintain positive relationships with external customers
· Be responsible for meeting all collections metrics and goals set within the department
· Increase the recovery of the past due amounts through a proactive and professional approach
· Call and email 50+accounts on a daily basis
Experience:
· 3+ years of experience as an Account Receivables Associate or similar role with success at improving cash receipts cycle time, reducing DSO, and minimizing past dues
· Excellent verbal and written communication skills
· Should have sound judgment regarding human behavior, conduct, and business practices
· Remains focused and attentive to the needs and issues of both the customer and the organization
· Proactive, highly driven and self-motivated
· Familiarity with Salesforce is a plus
· Background in Healthcare is a plus
Learn more about us and our mission!
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.
Daniels Health Chicago, Illinois, USA Office
111 W Jackson Blvd, Chicago, IL, United States, 60604
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