Directs air import and export operations for a logistics station, overseeing productivity, account setup, client onboarding, employee management, compliance, reporting, technology, and problem resolution. Maintains customer relationships, addresses accounting discrepancies, trains staff, supports other stations, and ensures adherence to international air freight procedures, customs regulations, security requirements, and trade rules.
The Air Operations Manager is responsible for directing the import and/or export operations of the department and related functions of the station while maintaining a compliant, productive and profitable operation.
- Monitors team productivity and assigns new accounts
- Establishes new accounts, based upon review of POA’s and completed client information sheets, etc.
- Initiates and handles new client start up processes
- Trains individuals within teams to take responsibility of new client accounts
- Maintains customer relationships
- Reviews daily reports to eliminate potential errors
- Resolves problems, troubleshoots
- Reviews and addresses accounting discrepancies
- Manages employees including interviewing, hiring, training, evaluation, and coaching
- Ensures assigned work group members have recorded time and attendance
- Oversees on-site technologies
- Offers support to other stations as needed
- Attends industry related seminars, conferences, etc.
- Other duties as required and assigned
What you need: (requirements)
- Bachelor’s degree from a 4 year college or university preferred
- Minimum 4 to 7 years relevant experience and/or training; or an equivalent combination of education and experience
- In-depth knowledge of international air freight procedures, customs regulations, AES, AMS, TSA, IATA/ICAO rules, and Incoterms
- Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
What you gain from joining our team:
- Access wages early with the Rain financial wellness app.
- Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
- Health, dental, and vision insurance after 30 days of employment
- 401k match
- Paid maternity and parental leave
- Access to career development, employee resource groups, and mentorship programs
- Employee discounts
- Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
- Free financial wellness programs
- Daycare discount program
- Opportunities to volunteer and give back to your community.
- + more!
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Join our Team!
- Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
OR
- Text DELIVER to 88300 to Apply1
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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