Prospect automotive dealerships through inbound and outbound calls, qualify potential customers, present Marchex products, and set appointments for the automotive sales team. Maintain accurate prospect information in Salesforce, respond to inquiries, develop relationships, and coordinate effective handoffs. The role partners closely with Marketing and Sales and requires strong communication, initiative, quota orientation, and familiarity with sales tools and automotive customers.
Marchex has been delivering innovative revenue generation and business optimization solutions for our customers since our founding in 2003, and as a public company since 2004. Marchex harnesses the power of AI and omnichannel conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue acceleration. Marchex enables executive, sales, and marketing teams to optimize customer journey experiences across communications channels. Through our prescriptive analytics solutions, we enable the alignment of enterprise strategy, empowering businesses to increase revenue through informed decision-making and strategic execution. Marchex provides conversational intelligence AI-powered solutions for market-leading companies in leading B2B2C vertical markets, including several of the world’s most innovative and successful brands.
Job Overview
Job Overview
We are looking for a Associate AE to act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with automotive dealerships. In this role, you will make outbound calls to potential clients who have expressed interest in learning more about Marchex’ capabilities or appear to be strong potential customers based upon our ideal customer profile and general market focus.
The Associate AE qualifies prospective customers through targeted questions about their business strategy to include information them about Marchex’ offering and establishes the probability of the prospect being a good match for Marchex’ services.
To be successful in this role, you should have previous automotive sales experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with prospects, from first contact until you set the appointment for the automotive sales team. You will also ensure proper pass-off to the automotive team. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you.
Job Impact
Driving new customer relationships is the lifeblood of our business. We pride ourselves on being a customer-focused company and ensuring that every experience a current or prospective customer has with Marchex is a positive one. The Associate AE has an opportunity to play a critical role in growing our automotive dealer business by prospecting and setting appointments and partnering with our automotive teams.
Team
The automotive team is responsible for driving new customer relationships within the automotive space focused on new business acquisition from a defined target account list of auto dealerships while also fielding inbound leads.
Key Responsibilities
- Setup meetings and present Marchex products to potential clients via phone and email communications.
- Make outbound calls to prospects who have expressed interest in learning more about Marchex.
- Make outbound calls to prospects who are considered an ideal customer profile and part of the target account list.
- Qualify potential prospects by asking questions to determine potential fit for Marchex products.
- Record prospect information in Salesforce.
- Respond to customer inquiries in a timely manner.
- Utilize marketing tools like Salesloft, Apollo and HubSpot.
Skills, Knowledge and Expertise
- Bachelor’s degree preferred or equivalent experience required.
- At least 1 years’ experience in an inside/outside sales environment preferred.
- Automotive experience preferred
- Experience working in and understanding a goal oriented, fast paced environment.
- Demonstrated ability to see tasks through to successful completion.
- Results driven and highly motivated self-starter with demonstrated initiative.
- Excellent verbal and written communication skills with demonstrated ability to communicate clearly and effectively.
- Overall positive attitude, team-player orientation and willingness to be flexible in a changing environment.
- Experience using a windows-based PC, a CRM tool such as Salesforce, and intermediate knowledge of MS Office suite, specifically Outlook, Word and Excel required.
- Ability to work as part of a team as well as successfully function independently.
Benefits & Compensation*
- Comprehensive Medical & Prescription Plan
- Dental & Vision Plan
- Marchex Paid Basic Life & AD&D Coverage
- Marchex Paid Long & Short-Term Disability
- 401(k) Plan (Pre-tax and Roth) and Match
- 2 Paid Volunteer Days Each Year
- 11 Paid Holidays
- Paid Time-Off Benefits
- Health Savings Account
- Health & Dependent Care Flexible Spending Accounts
- Paid Parental Leave Benefits
- Voluntary Life Insurance
- Employee Assistance Program (EAP)
- Discounts with Various Business Partners
- Headspace Membership
- Monthly Remote Work Stipend
- Virtual Social Connect Events
*compensation is base salary as noted + commission
About
Marchex harnesses the power of AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue acceleration. Marchex enables executive, sales, and marketing teams to optimize customer journey experiences across communications channels. Through our prescriptive analytics solutions, we enable the alignment of enterprise strategy, empowering businesses to increase revenue through informed decision-making and strategic execution. Marchex provides conversational intelligence AI-powered solutions for market-leading companies in leading B2B2C vertical markets, including several of the world’s most innovative and successful brands.
Similar Jobs
.png)
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Sell commercial insurance to small business customers through inbound and outbound calls. Responsibilities include qualifying prospects, setting appointments, maintaining lead systems, understanding customer needs, partnering with underwriting, presenting policies, closing deals, and building customer relationships. The role is remote within the United States and requires strong communication, coordination, adaptability, and problem-solving skills.
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Leads customer service operations and external vendor partnerships, including performance management, SLA and KPI tracking, forecasting, risk remediation, escalations, reporting, automation, and process improvement. Develops team members, builds operational business cases, partners with Product and Engineering, and drives scalable workflows and self-service capabilities. Requires customer service or insurance operations expertise, BPO vendor management, strong metric analysis, and P&C insurance experience.
Top Skills:
Ai ToolsSpreadsheets
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Leads end-to-end billing and collections operations, owning bad debt recovery, litigation and settlement outcomes, vendor and BPO performance, compliance, KPIs, and allowance processes. Manages and develops collections staff, establishes procedures and service levels, partners with Accounting, Legal, Product, and Engineering, and drives automation and continuous improvement. Oversees escalations, disputes, vendor scorecards, financial close documentation, and risk-based collection strategies.
Top Skills:
Google WorkspaceSalesforceSlack
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
