Handles inbound dealership leads and customer inquiries, schedules and confirms sales appointments, follows up through phone, text, and email, maintains accurate CRM records, and collaborates with sales and management to maximize opportunities while delivering a customer-focused experience.
Business Development Center (BDC) Representative
McGrath Arlington Kia – Palatine, IL
McGrath Arlington Kia is growing, and we’re looking for an experienced BDC Representative to join our team as we prepare to open our brand-new, state-of-the-art Kia facility in the coming weeks.
This is a great opportunity to be part of a high-energy dealership with strong leadership, a supportive team environment, and a clear path for growth.
Why Join Us?
- Family-owned dealership with a strong, positive culture
- Excellent work-life balance
- Competitive pay plan + performance bonuses
- Full benefits package (health, dental, vision)
- Paid time off and holidays
- Ongoing training and career advancement opportunities
- Be part of an exciting new chapter with our upgraded facility
What You’ll Do:
- Handle inbound leads, calls, and internet inquiries
- Set and confirm appointments for the sales team
- Follow up consistently with customers via phone, text, and email
- Maintain accurate CRM notes and activity tracking
- Work closely with sales and management to maximize opportunities
- Deliver a professional, customer-first experience
What We’re Looking For:
- Previous BDC or automotive sales experience required
- Strong communication and follow-up skills
- Driven, organized, and team-oriented mindset
- Comfortable working in a fast-paced environment
- Positive attitude and strong work ethic
If you’re looking for more than just a job and want to grow with a dealership that values its people, this is your opportunity.
Apply today and be part of something special at McGrath Arlington Kia.
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