Leads and contributes to a distributed business systems development team of approximately eight developers. Responsibilities include Salesforce, NetSuite, MuleSoft, Databricks, ETL, and database development; technical standards; roadmap ownership; people management; mentoring; hiring; stakeholder partnership; database administration; security; performance tuning; and automation. The role requires hands-on coding alongside team leadership and delivery management.
The Business Systems Development Manager is a “player-coach” leader responsible for the delivery and technical direction of the Business Systems Development team — approximately eight developers based across the U.S., Canada, and Asia. This role combines hands-on technical contribution across Salesforce development, MuleSoft integration development, and database administration with day-to-day people leadership, mentoring, and delivery management. The team’s current strength is in Salesforce and NetSuite development; this leader will build on that foundation while growing the team’s capabilities in integration development, data platform engineering, and general database administration. The ideal candidate is both a strong individual technical contributor and an experienced people manager who can set technical standards, develop talent, and partner with business stakeholders to deliver reliable, scalable business systems.
Responsibilities:
- Serve as a hands-on technical contributor and player-coach — personally developing and reviewing code across Salesforce (Apex, Lightning Web Components, Flow) and MuleSoft integrations and providing DBA-level guidance and support as needed
- Set technical direction and best practices for Salesforce and NetSuite development, MuleSoft integration architecture, Databricks/data platform work, and database administration
- Own the team’s roadmap for building new capabilities in ETL, Data Platforms, and DBA disciplines, including training, hiring, and process development to grow these skillsets across the team
- Lead, mentor, and manage a distributed team of approximately eight business systems developers across the U.S., Canada, and Asia, including hiring, performance management, career development, and day-to-day workload prioritization
- Partner with business stakeholders and technology leadership to translate business requirements into scalable technical solutions across Salesforce, NetSuite, MuleSoft, and the broader data platform
- Provide database administration oversight, including performance tuning, security, backup/recovery, and data governance across production databases
- Identify opportunities for automation and process improvement across business systems to increase reliability and reduce manual effort
Requirements:
- Proven hands-on experience as a Salesforce developer (Apex, Lightning Web Components, Visualforce, Flow, SOQL/SOSL), including custom development and complex integrations
- Hands-on database administration skills (schema design, performance tuning, security, backup/recovery) across relational databases; Databricks or other modern data platform experience strongly preferred
- Proven hands-on experience with modern code generation tools such as Cursor, Github CoPilot, VsCode, or equivalent
- 3+ years of experience leading, managing, or mentoring a team of developers, ideally in a “player-coach” capacity
- You will have development/story work on your personal plate of work
Nice To Have:
- NetSuite development/administration experience preferred
- Hands-on MuleSoft development experience (Anypoint Platform, DataWeave, API-led connectivity), or strong readiness to lead a team building this capability
- Experience managing distributed, global teams across multiple time zones
- Strong understanding of API integration patterns, ETL/data pipelines, and enterprise system architecture
- Strong understanding of data governance, security, and compliance standards
- Excellent problem-solving skills with the ability to troubleshoot complex, cross-system issues, particularly in a sales system context
- Strong project management skills; Agile/Scrum experience preferred
- Relevant certifications preferred (e.g., Salesforce Platform Developer I/II, MuleSoft Certified
- Developer, or database/cloud data certifications)
- Excellent communication skills, with the ability to translate technical concepts for business stakeholders and represent the team to senior leadership
Similar Jobs
Machine Learning • Payments • Security • Software • Financial Services
Leads complex, multi-workstream product initiatives as a principal Product Owner. Owns product vision, strategy, backlog integrity, prioritization, and Scrum team alignment. Coordinates Product, Engineering, Design, Delivery, and other stakeholders; improves execution discipline, transparency, and outcome tracking. Stabilizes programs with fragmented ownership or elevated delivery risk while ensuring customer and business requirements are addressed. Requires substantial Product Owner or Senior Product Manager experience, preferably in payments or financial services.
Top Skills:
Agile DevelopmentData VisualizationScrumUx Design
Software • Analytics • Hospitality
Leads revenue recognition, billing, accounts receivable, collections, audit readiness, and financial control operations. Ensures ASC 606 and GAAP compliance, manages billing platforms and ERP integrations, drives automation and AI adoption, develops scalable processes, partners cross-functionally, reports financial metrics, and supervises accounting staff. Requires extensive revenue accounting and billing experience in SaaS or software, management expertise, and strong technical accounting knowledge.
Top Skills:
Ai-Enabled Accounting Automation ToolsBilling PlatformsErp SystemsExcelMicrosoft OutlookMicrosoft WordNetSuiteOracleSAP
Software • Analytics • Hospitality
Leads revenue recognition, billing, accounts receivable, collections, audit readiness, and financial controls. Owns ASC 606 compliance, billing systems, process automation, AI-enabled accounting improvements, reporting, and cross-functional alignment. Manages and mentors the accounting team while supporting scalable revenue operations and public-company readiness.
Top Skills:
Ai-Enabled Automation ToolsAsc 606GaapExcelMicrosoft OutlookMicrosoft WordNetSuiteOracleSAP
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
