Clerical Assistant

| Chicago, IL, USA | Hybrid
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Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.

As a member of the Operations team, our Clerical Assistants are responsible for providing clerical support to Envoy's affiliate law firms to help in the processing of immigration and non-immigrant visas. Those with a genuine interest in immigration law and global immigration matters and technology are encouraged to apply!

This role is a full time permanent position and it is 100% working in the office located in Chicago, IL.

As our Clerical Assistant you will be required to: 

  • Support the Envoy Operations team (and staff of Envoy’s affiliate firms) by preparing correspondence and mailings for immigration petitions and applications
  • Scan, file and upload confidential documents as directed by relevant staff within Operations and the affiliate firms
  • Notify all relevant staff and clients of important email correspondence and mail
  • Update the Envoy Global Applicant Tracking system with receipt and approval notices in a timely manner
  • Support clients by calling for case status updates and submitting e-requests
  • Perform basic client document intakes, e., process original photos, medical documentation, signed forms, etc.
  • Aid with the completion of applications online and create instructions for the foreign nationals
  • Follow all procedures and processes accurately and efficiently to handle all stages of the casework and per direction from legal teams (i.e., withdrawals, filings, etc.)
  • Update and track work completed and assigned
  • Other clerical tasks as required

To apply for this role, you should possess the following skills, experience and qualifications: 

  •  2+ years of experience undertaking clerical work within a corporate office environment, preferably within client services
  • Excellent organizational skills (i.e., time management, prioritization etc.)
  • Ability to multi-task and still meet strict deadlines
  • Ability to empathize and perceive matters from the perspective of clients, foreign nationals, and work colleagues
  • Excellent written & verbal communication skills and excellent use of the English language
  • Intermediate proficiency with MS Office Suite (MS Word, MS Excel, MS Outlook)
  • Strong attention to detail with a genuine desire to produce prompt and accurate work
  • Initiative to think ahead and foresee potential issues and raise to management with solutions
  • Team focused and strong work ethic
  • Requires the ability to sit or stand for extended periods at a computer workstation, use a computer and a monitor, and lift to 25 lbs.

This role is a full time permanent position and it is 100% working in the office located in Chicago, IL. 

Hourly Rate: $19.18 per hour (if overtime is requested, overtime rates apply)

To Apply, please upload your application following the link provided. We look forward hearing from you!

Notice at Collection for California Applicants:
http://www.envoyglobal.com/notice-at-collection-for-ca-applicants


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • Salesforce Lead Gen

Location

The Loop is a vibrant area with all sorts of eateries, shops & theaters! Plus, the office is easy to get to with various train and bus stops close by.

An Insider's view of Envoy Global

What’s the vibe like in the office?

The vibe in our office is open and welcoming! We have a mixture of people from all over which makes day to day interactions truly enriching. We make sure to get to know one another; rather it be at our monthly All Hands meetings,or grabbing a cup of Cold Brew in the kitchen. Our vibe is to “vibe” with one another & make Envoy one big happy family!

Bri

Office Manager & Executive Assistant

How do you collaborate with other teams in the company?

The marketing team at Envoy gets the opportunity to work with nearly every other team in the company to create exciting content and resources for customers and prospects. Collaborating across sales, product development and other departments really improves the quality of our work and fosters a great culture.

Nidhi M.

Content Marketing Associate

What does career growth look like on your team?

Career growth is about carrying a sense of urgency and accountability at all times. Build your career by finding the opportunity and not waiting for the opportunity to find you. It’s important to drive change amongst your team, company, but most importantly – yourself.

Mike H.

Sales Director

How do your team's ideas influence the company's direction?

Our weekly All Hands Meetings allow employees to see how the company is doing and ask questions to members of leadership. One of our core values is our ability to be candid: we hold start, stop, continue discussions, regular manager meetings, hackathons, and encourage all employees to bring up questions and suggestions to any member of leadership.

Kira Meinzer

Chief People Officer

What makes someone successful on your team?

At Envoy, success comes in many forms, but the one that stands out is someone being responsive and thorough. We all have great ideas, passionate about the industry, but when it comes down to it, getting the job done quickly and thoroughly allows us to build a great foundation for an even better product and workplace.

Kristina Mossman

Customer Relationship Specialist

What are Envoy Global Perks + Benefits

Envoy Global Benefits Overview

•Convenient Chicago Loop location – 2 blocks from Metra trains and the CTA
•Extremely competitive benefits plan including BCBS medical coverage, including employee dental and vision coverage, and a company-matched 401k plan that vests immediately
•Annual accrual of 18 days of paid time off (PTO), 2 personal days, and 10 paid holidays per year
•Paid Parental Leave Program
•Casual work environment
•Company sponsored lunches, happy hours, and events throughout the year
•Healthy snacks & unlimited LaCroix
•Monthly Product Lunch & Learns and ongoing Career Development/Training
•Built In Chicago’s 2019 Best Places to Work
•ITA Industry Disrupter Winner 2019
•Chicago Innovation Award Winner 2019
•Growing social responsibility programs & partnerships
•Opportunity to work for an organization that changes lives every day!

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee Options Program
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
18 days of PTO + 2 "Floating" days
Paid volunteer time
Sabbatical
Envoy offers full-time employees with seven years of continued service the opportunity to take a four-week paid sabbatical.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We provide thorough and ongoing training. Highly competitive medical, dental, and vision insurance with an option for PPO or HMO. Regular opportunities to interact with co-workers through social events, intramurals, and collaborative projects. Fully stocked kitchen, including unlimited snacks, coffee, tea, and all of the flavored LaCroix you can handle!

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