We’re reinventing the market research industry. Let’s reinvent it together.
At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.
Base: $80,000 - $110,000 | OTE: $190,000-$240,000
The Mid-Market Client Development Director drives growth and retention within an assigned book of existing Consumer Packaged Goods (CPG) clients. You will analyze the buying centers in each organization, including its key decision makers and influencers. The most successful Client Development Directors build account strategies that expand Numerator's footprint across brands, teams, and product lines, and secure renewals well ahead of expiration.
This role is vital to our growth strategy. You will function as part of a sales team and own the client relationship from renewal through expansion. You'll carry a quota that combines retention and growth targets, and be expected to meet or exceed it. You'll do that through effective account strategies, proactive client engagement, and close collaboration with teammates, managers, and colleagues.
By assessing the opportunity within each account, you will build insight into how clients use Numerator today, where the whitespace is, and how to communicate our value proposition to deepen adoption and justify expansion.
What you'll do:
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Own the renewal and expansion cycle for your book, from early planning through negotiation and close across all product lines, working with clients and Numerator's solutions consultants
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Build trust and confidence with clients at multiple levels of their organizations, including senior executives
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Develop and execute account plans that identify whitespace, drive adoption, and surface cross-sell and upsell opportunities
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Forecast renewals and expansion accurately, flag risk early, and manage the pipeline stages of your book
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Demonstrate the value of our solutions with quantifiable ROI, including regular business reviews
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Act as a catalyst for change: use existing resources, create new materials, and work with key partners to refine our account growth strategy
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Innovative and results-oriented sales contributor with strong software/tech sales or account management experience, preferably with SaaS exposure
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2-3+ years as an individual contributor managing, renewing, and growing technology or SaaS accounts
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A track record of meeting or exceeding annual retention and growth goals
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Proven success expanding revenue within existing clients, including opening new stakeholders and use cases at senior levels
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Strong command of sales process, including pipeline management, prioritization, and forecasting
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Experience negotiating and renewing strategic, high-revenue partnerships
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Exceptional communication and presentation skills, with fluency speaking to Directors, VPs, and the C-suite
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A consultative, relationship-first approach to managing and growing a book of business
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Skill at uncovering the needs and pain points Numerator is uniquely positioned to solve
What we offer you:
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An inclusive and collaborative company culture
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An opportunity to have an impact on our growing teams and organization
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Ownership of platforms and environments with industry leading product
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Market competitive total compensation package
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Volunteer time off and charitable donation matching
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Strong support for career growth, including mentorship programs, leadership training, access to conferences and employee resources groups
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Regular hackathons to build your own projects and work with people across the entire company
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Great benefits package including health/vision/dental, unlimited PTO, 401k plus matching, and more
#LI-Remote
There is strength in numbers - We are the Numerati
Numerator is 5,800 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation.
Being part of the Numerati means that we’ll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more — we’re always finding ways to better support, celebrate and accelerate our team.
Numerator Chicago, Illinois, USA Office
24 E. Washington St, Chicago, IL, United States, 60602
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