Commercial Closing Specialist

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. 

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance.  401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.  We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

The Commercial Closing Specialist position works with the Relationship Managers (RM) in the Commercial and Business Banking segments to provide sales support and coordinate all new money and renewal requests. This role must be proficient in the commercial online application system (CML), financial information required for underwriting, loan structuring guidelines, collateral requirements, due diligence items and banking processes. The Commercial Closing Specialist provides an appropriate review of entity documents, appraisals, title insurance, UCC Searches and other required supporting documentation to ensure proper signor authorities and lien position. This role must communicate effectively with other members of the Loan Fulfillment team, RMs, Banking Specialists, Credit Underwriters, in-house legal counsel, and Loan operations to resolve any issues or questions. This position requires a high level of decision-making capabilities and exception processing capability.   

Salary Range

The salary range for this position is $18.25/hr. - $29.75/hr. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate’s relevant skills and professional experience, educational qualifications, and geographic location.

Loan Processing: 

• Reviews and inputs loan submissions from RMs in CML including reviewing financial information, ownership, loan structure and compliance needs; responsible for complete and accurate data entry in CML.  

• Communicates with the RM to gather additional information necessary to deem the application as complete and ready for underwriting. 

• Completes loan pre-closing tasks including ordering appraisals, environment reports, and title/UCC searches; performs a detailed and thorough review of entity documents, title insurance, UCC searches, flood determinations, and other supporting documentation.  

• Collaborates with RM to ensure all conditions precedent to closing required by credit are met.  

• Reviews existing loan documents for accuracy and compliance with loan guidelines.   

• Finalizes post-approval in CML.  

• Communicates with underwriting, Line of Business Executives and Credit Administration to address policy exceptions. 

Preparation of Loan Documents: 

• Utilizes Loan Guidelines and commercial procedures to ensure documents are prepared in accordance with approval document.   

• Utilizes special loan software to produce accurate and complete loan documents. 

• Prepares template documents outside of loan software (i.e. Rate Modifications & Due Date Changes) 

Service: 

• Ability to prioritize large pipelines to ensure adherence to service level expectations. 

• Exhibits flexibility in response to the changing banking environment.  

• Ability to work in a fast-paced environment. 

• Provides options and solutions when issues arise.  

Additional position level:  

In addition to the core job requirements outlined above, the Senior roles is also accountable for: 

Senior Specialist 

• Processes specialty lending products and complex loan transactions.  

• Completes a comprehensive review of loan documents prepared by outside legal counsel to ensure they meet serviceability requirements and terms of approval. 

• Assists in second level reviews of critical items, as needed, to ensure accuracy prior to releasing closing documents.  

• Acts effectively as the first step in the escalation process and exception decisions.  

• Assists in training new team members.  

• Assists in creating and updating processes and procedures for the department.  

• Assists management with special projects.  

Key Competencies for Position 

Develops Talent – Strengthen your abilities for today and beyond.   

• You own your own development and your career.  

• Actively assesses self feedback to enhance knowledge, skills and behaviors.  

• Leverages own strengths and those of team members to meet individual and team goals supporting both internal and external client needs.  

• Continuously develops self for current and future roles.  

• for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction. 

Makes Decisions & Solves Problems – Seeks deeper understanding and takes action.   

• Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency.   

• Collaborates and seeks to understands the root causes of problems.   

• Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time.   

• Takes action that is consistent with available facts, constraints and probable consequences. 

Delights Clients – Continuously seeks and applies knowledge leading to a best-in-class client experience.   

• Passionately serves internal/external clients with excellence.   

• Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally.  

• Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team.   

• Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.  

Qualifications and Education Requirements 

• Bachelor’s degree, Associate degree and/or H.S. Diploma/GED with equivalent work experience.   

• Knowledge of loan documents and experience with loan processing 

• Knowledge of ONB loan policy and Commercial Guidelines preferred but not required. 

• Highly organized with a strong attention to detail. 

• Strong analytical and problem resolution skills.  

• Excellent verbal and written communication skills. 

• Must have experience working in a fast-paced office environment with service level expectations.  

• Must be able to meet deadlines  

Key Measures of Success/Key Deliverables: 

• Service – Provides high level of service to RMs 

• Speed – Delivers product within service level expectations 

• Accuracy – Delivers product without errors 

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. 

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. 

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank.  Join our team!