JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves: As a Community Manager at JLL, you will play a vital role in enhancing the workplace experience by creating, planning, and managing physical and virtual programming at an office property. You will act as the heartbeat of the building, fostering a strong sense of community among tenants and visitors through creative social, networking, and professional events. This role combines hospitality and exceptional customer service with business acumen, tech-savviness, and marketing coordination, making it an excellent opportunity to showcase your passion for service and community building.
What your day-to-day will look like:
- Event Planning & Execution: Coordinate and execute a diverse calendar of property programming, including themed events, lunch-and-learns, social networking, philanthropy, and wellness activations.
- Amenity Management: Oversee and manage key property amenity spaces, including the tenant lounge, conference center, outdoor spaces, and other common areas.
- Financial Management: Plan, track, and maintain the annual property programming budget; process timely billing and provide financial reporting to the finance department and clients.
- Marketing & Communications: Create on-brand marketing collateral, design monthly newsletters, send email blasts, and manage the property’s social media accounts and tenant experience app.
- Tenant & Public Relations: Act as a prominent building ambassador, maintaining a welcoming presence in public areas and providing exemplary concierge services (coordinating reservations, gifts, and building inquiries).
- Vendor & Local Partnerships: Negotiate contracts with local vendors and retailers to secure best pricing, services, and exclusive promotions for building occupants.
- Collaborative Support: Assist property management and leasing teams with tours, welcome collateral, and integration events for new tenants.
- Reporting & Analytics: Generate detailed reports on event attendance, conference center bookings, social media engagement, and building app metrics for client review.
On-site presence required
Required qualifications:
- Bachelor's degree or equivalent professional experience
- 3+ years of experience in marketing, event planning, hospitality, or corporate customer service
- Demonstrated experience in coordinating logistics for events (including large-scale activations) and managing budgets
- Proficiency with Microsoft Office Suite, iOS functions, and digital marketing tools or software
- Exceptional interpersonal, communication, and presentation skills with a natural ability to host and engage groups
- Proactive self-starter with strong time-management, problem-solving, and organizational skills
Preferred qualifications:
- Previous experience as a professional concierge or within a VIP retail/hospitality environment
- Familiarity with graphic design platforms (e.g., Canva or similar software) and administrative portals for property/tenant engagement applications
- Deep knowledge of local cultural, dining, and entertainment venues to provide high-end recommendations and service arrangements
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
77,400.00 – 77,400.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –Chicago, ILIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
JLL Chicago, Illinois, USA Office
200 East Randolph Drive, Chicago, IL, United States, 60601
JLL Lisle, Illinois, USA Office
Lisle, United States
JLL Lombard, Illinois, USA Office
Lombard, United States
JLL North Chicago, Illinois, USA Office
North Chicago, United States
JLL Schaumburg, Illinois, USA Office
Schaumburg, United States
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