Teleperformance
Customer Development Representative (Vietnamese Speaker - IT Industry)
Be an Early Applicant
Identify and qualify potential clients through online research, databases, social media, email, cold calls, and social messaging. Maintain accurate CRM records, nurture early-stage opportunities, pass qualified prospects to sales, collaborate with sales and marketing, and monitor lead-generation metrics and campaign effectiveness. Fluency in English and Vietnamese is required for this SaaS or technology-focused sales development role.
Overview
Qualifications
We are seeking a proactive and results-driven Lead Generation Specialist. Qualifies potential opportunities, nurtures leads and drivers early-stage sales engagement. You will be responsible for identifying and qualifying potential clients, initiating contact through various channels, and building a robust pipeline of leads to support business growth.
Qualifications
- 2-3 years of experience in sales development, lead generation, or a related sales role within a SaaS or technology environment.
- Fluency in written and spoken English and Vietnamese.
- Strong communication, negotiation, and persuasion skills.
- Ability to understand customer needs, articulate value propositions, and build rapport.
- Familiarity with CRM systems and sales tools.
- Research and identify potential leads through online sources, databases, and social media platforms
- Initiate outbound contact via email, cold calls, and social messaging to introduce products/services.
- Qualify leads based on predefined criteria and pass high-quality prospects to the sales team.
- Maintain accurate lead records and activity logs in CRM tools
- Collaborate closely with sales and marketing teams to optimize outreach strategies.
- Monitor and report on lead generation metrics and campaign effectiveness.
Similar Jobs
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Senior commercial sales leader responsible for driving revenue, new customer acquisition, and strategic account expansion across the Americas for Lowe's Commerce Solutions. Builds regional sales capability, leads complex enterprise deals, manages pipeline and forecasting, engages CXO-level stakeholders, and partners with cross-functional teams to execute go-to-market plans and scale repeatable sales practices.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Secure ServiceNow instances by assessing configurations against security baselines, identifying misconfigurations, validating customer-reported findings, and providing actionable remediation guidance. The role develops hardening guidance, distinguishes product vulnerabilities from configuration issues, partners with Product Security and Engineering, supports customer escalations, and drives scalable improvements to security tooling, detection, and risk-reduction processes.
Top Skills:
Ai-Powered ToolsApplication SecuritySaas Security Posture ManagementServicenowServicenow Platform
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Designs and leads enterprise ServiceNow ITOM architectures across CMDB, Discovery, Service Mapping, event management, observability, and AI-agent workflows. Advises executives on operational maturity, data quality, scalability, risk, and business outcomes. Integrates monitoring platforms, defines guardrails for automation, supports pre-sales scoping, governs upgrades, contributes reusable intellectual property, and mentors consultants. Requires substantial architect-level ServiceNow ITOM experience, deep CMDB and infrastructure expertise, executive communication skills, and multiple ServiceNow certifications.
Top Skills:
Agent Client CollectorAi Agent StudioAi Control TowerCmdbCsdmDatadogDynatraceEvent ManagementIreItamItom HealthKubernetesMid ServerNow AssistRestSecopsService Graph ConnectorsService MappingService ObservabilityServicenow DiscoveryServicenow ItomServicenow OttoSolarwindsSplunk
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
