Lead and manage the statewide network services team, overseeing LAN/WAN/SD‑WAN, Wi‑Fi, VPN, DNS/DHCP/IPAM, monitoring, incident response, vendor management, modernization roadmaps, security/compliance, budgeting, and cross‑team collaboration to ensure secure, highly available services.
Office of the Illinois Secretary of State Alexi Giannoulias
Job Title: Data Systems Administrator – Network Services
Division: Technology Office – IT Operations
Union: N/A
Location: 501 S 2nd St, Springfield, IL – Sangamon County
Salary: Range from $7,917 to $15,167 monthly – commensurate with experience
Benefits: https://cms.illinois.gov/benefits/stateemployee.html
Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests.
Overview:
Serves as the Senior Manager of Network Services; provides strategic leadership and hands‑on direction for the Illinois Secretary of State’s enterprise network environment supporting statewide SOS offices, facilities, and Capitol Complex locations; Manages day‑to‑day operations, service delivery, modernization initiatives, and staff development for the Network Services function, including LAN/WAN, SD‑WAN, wireless, remote access, DNS/DHCP/IPAM technologies; Partners closely with Information Security, Endpoint Management, Service Desk, Field Operations, the IT Command Center/NOC, and Problem/Incident Management to ensure secure, highly available services for internal users and the public.
Duties and Responsibilities:
Requires knowledge, skill and mental development equivalent to completion of four years college preferably with courses in computer science, management information systems, mathematics or statistics supplemented by a master's degree in computer science or a related field and two years of managerial experience in a computer-based management information system.
Knowledge, Skills and Abilities:
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
Job Title: Data Systems Administrator – Network Services
Division: Technology Office – IT Operations
Union: N/A
Location: 501 S 2nd St, Springfield, IL – Sangamon County
Salary: Range from $7,917 to $15,167 monthly – commensurate with experience
Benefits: https://cms.illinois.gov/benefits/stateemployee.html
Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests.
Overview:
Serves as the Senior Manager of Network Services; provides strategic leadership and hands‑on direction for the Illinois Secretary of State’s enterprise network environment supporting statewide SOS offices, facilities, and Capitol Complex locations; Manages day‑to‑day operations, service delivery, modernization initiatives, and staff development for the Network Services function, including LAN/WAN, SD‑WAN, wireless, remote access, DNS/DHCP/IPAM technologies; Partners closely with Information Security, Endpoint Management, Service Desk, Field Operations, the IT Command Center/NOC, and Problem/Incident Management to ensure secure, highly available services for internal users and the public.
Duties and Responsibilities:
- Leadership & Team Management Lead - coach, and develop Network Support, Network Management, and Telecommunications/Contact Center Support teams; establish performance expectations, SLAs/OLAs, and a service‑oriented culture; manage staffing, mentoring, evaluations, and succession planning.
- Network Operations & Service Delivery-Manage day‑to‑day operations for LAN/WAN/SD‑WAN, Wi‑Fi, VPN/remote access, DNS/DHCP/IPAM; oversee monitoring, incident response, and problem resolution with the IT Command Center/NOC; ensure configuration standards, documentation, and change management compliance.
- Third‑Party Vendor & Service Provider Management-Serve as service delivery manager for network, and managed service providers; manage contracts, SLAs, escalations, circuit orders, and vendor performance reports; Coordinate procurement, RFPs/SOWs, and corrective‑action plans.
- Strategy, Architecture & Modernization-Develop multi‑year network modernization roadmaps (SD‑WAN, Wi‑Fi, segmentation, cloud connectivity); lead technology evaluations, pilots, and modernization initiatives; collaborate with Enterprise Architecture and Information Security on secure, scalable designs.
- Security, Compliance & Continuity-Partner with the CISO Office on vulnerabilities, compliance, logging, and audits; lead network DR/BCP planning, redundancy design, and failover testing; ensure compliance with state requirements and policies.
- Budget, Planning & Reporting - Manage budgets for licensing, hardware, circuits, and managed services; plan refresh cycles and cost projections; provide executive dashboards, metrics, and reporting.
- Cross‑Functional Collaboration - Work with Endpoint Management, Service Desk, Field Support, and other teams to ensure seamless end‑to‑end service delivery; act as an escalation point for complex cross‑team issues; support evolving operational requirements, special projects, and the needs of the Technology Office.
- Performs other Duties as Assigned.
Requires knowledge, skill and mental development equivalent to completion of four years college preferably with courses in computer science, management information systems, mathematics or statistics supplemented by a master's degree in computer science or a related field and two years of managerial experience in a computer-based management information system.
Knowledge, Skills and Abilities:
- Requires thorough knowledge of management information systems, data base administration, systems analysis and computer communication systems.
- Requires thorough knowledge of the principles of organization, management and administration.
- Requires extensive knowledge of research and statistical procedures, program budgeting and systems modeling.
- Requires ability to implement program evaluations or system assurance.
- Requires ability to anticipate and resolve managerial problems.
- Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.
- Requires the ability to lift, carry and push/pull up to 50lbs.
- Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
- Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
- Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Lead underwriting for emerging mobility products (ridehail, delivery, autonomous vehicles). Develop insights, underwrite commercial auto, workers' comp and GL, collaborate on cross-sell opportunities, curate a profitable diversified book, sustain broker relationships, and define underwriting processes. Use analytical, communication, and negotiation skills to evaluate complex risks and shape Liberty Mutual's mobility strategy.
.jpg)
Fintech • Insurance • Payments • Social Impact • Financial Services
The role involves sourcing new business for 1031 QI services, building client relationships, and facilitating tax-deferred exchanges while working independently and leveraging industry knowledge for client satisfaction.
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
The Medicare Advantage Manager will leverage expertise in Medicare Advantage to drive client relationships, deliver data-driven solutions, and support provider engagement strategies, fostering team collaboration and ensuring high performance.
Top Skills:
Data AnalyticsDigital SolutionsMedicare Advantage
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
