Designs, supports, and enhances relational database management systems for business applications. Consults with application owners, translates business requirements into database solutions, evaluates vendors and technologies, leads complex enhancements and production problem resolution, coordinates testing, manages project tasks, ensures regulatory and internal control compliance, and mentors less experienced staff. Provides technical guidance on performance, reliability, risk mitigation, and RDBMS strategy across multiple concurrent initiatives.
This is a remote position.
PRIMARY RESPONSIBILITIES:
Consult with internal application owners in analysis of short and long-range business requirements and recommend RDBMS changes that anticipate future business requirements.
Build positive client relationships by addressing client needs in a manner that safeguards their business and customers, with minimal complexity, risks and costs.
Build rapport within the organization, vendors and professional organizations to enhance the reputation of the team and Technology.
Responsible for vendor/product analysis and recommendations.
Translate business requirements to assist staff in preparing detailed functional specifications for database enhancements.
Recommend RDBMS designs related to discretionary enhancement requests, business-as-usual process/efficiency efforts or production problem solutions based on business requirements and technology requirements.
Identify issues and concerns from a design perspective to ensure they are considered and addressed up-front.
Maintain a strong current understanding of the business environment supported to provide expert guidance for technical, business and operational impacts associated with a project or production problem.
Provide guidance and training to less experienced personnel to contribute to their development.
Manage, oversee and/or review execution of complex project plans to ensure understanding of tasks and dependencies and mitigation of issues.
Focus on project execution and production support related to supporting applications.
Work with internal and external application Technology stakeholders to review status of initiatives, compliance/regulatory changes, planned or potential vendor changes and contractual and/or system maintenance changes.
Serve as SME to Application Database Services team in RDBMS functionality and testing efforts of RDBMS changes, inclusive of reviewing business requirements, functional specifications and preparing and executing testing to support employee development.
Assist in coordinating completion of integrated testing efforts to ensure any issues or problems are identified in the test environment.
Recommend RDBMS designs based on business requirements to support internal and external customer needs.
Ensure identification and resolution of issues and concerns related to discretionary enhancement requests, application reliability changes and/or production problem resolution to proactively minimize any negative impact to owners of assigned applications and their users, customers and clients.
Recommend new RDBMS technology and related policies or processes to enhance applications and ensure technical support provided clients is efficient and effective to meet internal and external customer needs.
Provide functional feedback to internal application owners and technology stakeholders on current or proposed vendor software, including how RDBMS software changes/enhancements supports predefined business needs.
Identify performance and effectiveness enhancement opportunities and recommend new policies and procedures that support improvement.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Promote an environment that supports diversity and reflects the Bank brand.
Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the Bank brand.
Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
SCOPE OF RESPONSIBILITIES:
The job holder works under supervision of a Senior Technology Manager and is highly proficient with expert level of technical RDMS knowledge and contributing to solution design, departmental strategies and resource allocations of the department. Responsibilities of the position may include problem resolution, systems development and day-to-day activities. This position assumes responsibility for contributing to the growth and development of less experienced personnel. The position provides and manages training and technical proficiency opportunities for continued staff development and provides backup to more experienced personnel as required. The job holder may be called upon to serve as a technical representative on committees, ad-hoc projects, etc. The position interacts, on a regular basis with Technology staff and leadership, Architecture, the application teams and leadership, as well as vendors.
EDUCATION AND EXPERIENCE REQUIRED:
Associates degree and a minimum of 8 years RDBMS experience,
OR in lieu of a degree,
A combined minimum of 10 years higher education and/or work experience, including a minimum of 8 years RDBMS experience.
Prior experience working simultaneously on multiple projects of a complex nature.
Experience leading large system and RDBMS enhancements, conversions, and production problem resolution.
Strong project management skills.
Strong task management skills.
Experience leading problem-solving efforts and lead in issue resolution.
Mastery with RDBMS skills, tools and functions and familiarity.
Excellent verbal and written communication skills.
Excellent analytical skills.
Excellent decision-making skills.
Excellent organizational and time management skills.
Strong lateral thinking skills.
Experience working with others to independently connect disparate ideas into cohesive solutions.
Excellent presentation skills.
EDUCATION AND EXPERIENCE PREFERRED:
Bachelors degree or higher.
Minimum of 3 years experience with Bank applications, framework, business needs and RDBMS direction and framework.
Awareness of the Bank's standards, business plan and strategic objectives with the ability to shape direction.
Proven mentoring and leadership capabilities in RDBMS project analysis, design, development, troubleshooting and tuning efforts.
Mastery level understanding of multiple RDBMS skills, tools and functions with advanced knowledge of operating systems.
Previous experience in banking RDBMS support.
CAPPM experience.
Ability to understand businesses supported and their terminology.
Ability to encourage team work and serve as role model when leading and directing others.
Ability to understand technical, business and operational impacts of a project or problem.
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Represent security compliance with customers, map frameworks to Zscaler capabilities, create reusable playbooks, educate sales teams, and complete security questionnaires and assessments. Translate technical security and data-protection concepts into business and sales messaging while supporting frameworks including NIST, ISO 27001, DORA, GDPR, PCI, and HIPAA. The role requires customer-facing credibility, compliance expertise, security architecture knowledge, and the ability to leverage AI-driven workflows.
Top Skills:
Ai/MlZscaler Zero Trust Exchange
Cloud • Information Technology • Security • Software • Cybersecurity
Oversee and optimize learning and enablement platforms supporting Sales, Customer Success, and revenue teams. Develop learning systems strategy and governance, administer configurations and integrations, manage learning pathways, track adoption and content effectiveness KPIs, and coordinate LMS, CMS, and sales enablement vendors. The role partners across Enablement, IT, HR, Marketing, and Revenue Operations to improve scalable training, onboarding, and continuous enablement.
Top Skills:
Ai ToolsCmsExcelGenerative AiLetter AiLlmsLmsLookerSales Enablement PlatformsTableau
Cloud • Information Technology • Security • Software • Cybersecurity
Leads technical customer Proof of Value engagements for Zero Trust Branch solutions. Builds advanced physical and virtual networking labs, troubleshoots complex L2/L3 networking escalations, authors deployment guides and reference architectures, and delivers technical enablement for systems engineers, professional services, and partners. The role requires deep enterprise networking expertise, packet analysis, lab automation, and customer-facing technical validation experience.
Top Skills:
AnsibleAws Transit GatewayAws VpcAzure Virtual WanBashDockerEsxiEve-NgFirewallsGcp Cloud RoutersGns3Infrastructure As CodeIpsecKubernetesKvmNatNetwork EmulationPythonRest ApisTcp/IpTcpdumpTerraformVxlanWireguardWireshark
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
